Guest Advocate: Flexible, Fast-Paced Customer Experience

Target; San Rafael (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Target is looking for a Guest Advocate. You will greet guests, assist with product needs, and guide them through returns, exchanges, and using drive-up and order-pickup options. You’ll promote Target’s loyalty programs and help guests enjoy a quick, friendly checkout experience.

Training will cover store procedures, safety, and customer service excellence. You’ll work in a fast-paced environment, collaborating with team members to meet guest needs across channels.

Qualifications

• Ability to communicate effectively with guests and team members.
• Willingness to learn Target App features and loyalty programs.
• Comfort with handling transactions and using handheld scanners.

Responsibilities

• Create an easy, inspiring guest experience by greeting and assisting guests.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• End each guest transaction with a sincere thank you and maintain store cleanliness.

Skills

Guest interaction

Communication

Problem solving

Adaptability

Digital services

Teamwork

Job description

Target is looking for a Guest Advocate. You will greet guests, assist with product needs, and guide them through returns, exchanges, and using drive-up and order-pickup options. You’ll promote Target’s loyalty programs and help guests enjoy a quick, friendly checkout experience.

Training will cover store procedures, safety, and customer service excellence. You’ll work in a fast-paced environment, collaborating with team members to meet guest needs across channels.