Guest Advocate: Fast-Paced Retail Champion (Flexible Hours)

Target; Fort Wayne (IN); On-site; USD 21,000 - 22,000; Full time

Job summary

Target is seeking a Guest Advocate to provide welcoming, helpful guest experiences across checkout, drive-up, and order pickup interactions. You will greet guests, resolve questions, and explain the benefits of Target's programs while maintaining store standards and safety.

The role emphasizes quick, accurate service, teamwork, and flexibility with varying shifts, including peak times. Training is provided to build product and service knowledge for guests.

Qualifications

• Strong guest service skills with a friendly, proactive approach.
• Clear communication and active listening to resolve guest needs.
• Ability to work in a fast-paced retail environment and handle multiple tasks.

Responsibilities

• Create an easy, inspiring guest experience by greeting and helping guests.
• Assist guests in finding products and resolving issues for a smooth shopping experience.
• Explain Target apps and loyalty benefits to guests and help with enrollment.
• Scan and bag items accurately and efficiently while maintaining safety standards.
• Support teammates and keep a clean, safe work area and assist with other duties as needed.

Skills

Guest service

Communication

Teamwork

Flexibility

Problem solving

Tools

Handheld scanners

POS systems

Job description

Target is seeking a Guest Advocate to provide welcoming, helpful guest experiences across checkout, drive-up, and order pickup interactions. You will greet guests, resolve questions, and explain the benefits of Target's programs while maintaining store standards and safety.

The role emphasizes quick, accurate service, teamwork, and flexibility with varying shifts, including peak times. Training is provided to build product and service knowledge for guests.