Guest Advocate: Flexible, Fast-Paced Customer Support

Target; Pittsburgh (Allegheny County); On-site; USD 19,000 - 27,000; Part time

Job summary

Target in the United States is hiring a Guest Advocate to welcome guests, help them find what they need, and ensure a friendly, efficient shopping experience. You will greet customers, answer questions, and resolve concerns while maintaining store standards.

The role involves promoting Target loyalty, assisting with digital services like Order Pick Up and Drive Up, handling returns, and working with teammates to deliver outstanding guest service; training is provided and safety policies are

Qualifications

• Excellent communication and positive language
• Welcoming and helpful attitude toward guests and teammates
• Attention to detail and accuracy
• Ability to explain product features and benefits
• Ability to operate multiple devices including scanners

Responsibilities

• Greet guests and assist with finding items
• Resolve guest concerns and process returns/exchanges following policy
• Explain loyalty programs and assist with sign-up
• Scan and bag items quickly and accurately
• Assist with Order Pick Up and Drive Up where applicable
• Maintain a clean, safe workspace

Skills

Guest interaction

Effective communication

Problem solving

Teamwork

Adaptability

Multi-tasking

Attention to detail

Tools

Handheld scanners

Job description

Target in the United States is hiring a Guest Advocate to welcome guests, help them find what they need, and ensure a friendly, efficient shopping experience. You will greet customers, answer questions, and resolve concerns while maintaining store standards.

The role involves promoting Target loyalty, assisting with digital services like Order Pick Up and Drive Up, handling returns, and working with teammates to deliver outstanding guest service; training is provided and safety policies are