Guest Advocate: Fast-Paced Customer Experience Pro

Target; Florence (AL); On-site; USD 17,000 - 24,000; Full time

Job summary

Target in Florence, AL is hiring a Guest Advocate to help guests, answer questions, and guide them through shopping. You will greet guests, assist with finding products, and ensure a quick, friendly checkout.

The role emphasizes problem solving, teamwork, and a flexible schedule including nights and weekends. Training is provided to learn about Target's benefits, loyalty programs, and digital services.

Qualifications

• Front-line guest interaction and service focus.
• Strong communication and interpersonal skills.
• Ability to solve problems and adapt to changing guest needs.
• Comfort working in a fast-paced retail environment.

Responsibilities

• Create an easy, inspiring guest experience by greeting and assisting guests.
• Help guests find items and resolve issues to ensure smooth shopping.
• End every guest transaction with a sincere thank you and maintain accuracy.
• Promote and explain benefits, promos, and Target loyalty programs.
• Operate handheld scanners and POS equipment to process purchases efficiently.

Skills

Guest service

Communication

Teamwork

Flexibility

Problem solving

Tools

POS system

Handheld scanners

Job description

Target in Florence, AL is hiring a Guest Advocate to help guests, answer questions, and guide them through shopping. You will greet guests, assist with finding products, and ensure a quick, friendly checkout.

The role emphasizes problem solving, teamwork, and a flexible schedule including nights and weekends. Training is provided to learn about Target's benefits, loyalty programs, and digital services.