Guest Advocate: Fast-Paced Service Pro with Flexible Hours

Target; Walnut Creek (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

Target is hiring a Guest Advocate to welcome guests, assist with finding products, and resolve questions quickly. You will use handheld scanners and the Target App to enhance the guest experience, while maintaining a clean, safe store environment.

The role emphasizes friendly interactions, problem solving, and promoting Target’s services and loyalty programs to drive guest satisfaction and loyalty.

Qualifications

• Experience in guest service or retail is a plus.
• Ability to greet and assist guests effectively.
• Strong communication and interpersonal skills.
• Comfort with using technology to assist guests.

Responsibilities

• Create a friendly guest experience and greet guests.
• Help guests find items and resolve issues to ensure smooth shopping.
• Explain features and benefits of services and loyalty programs.
• Scan and bag items efficiently and maintain store cleanliness.

Skills

Guest interaction

Communication

Problem solving

Adaptability

Tools

Handheld scanners

POS systems

Target App

Job description

Target is hiring a Guest Advocate to welcome guests, assist with finding products, and resolve questions quickly. You will use handheld scanners and the Target App to enhance the guest experience, while maintaining a clean, safe store environment.

The role emphasizes friendly interactions, problem solving, and promoting Target’s services and loyalty programs to drive guest satisfaction and loyalty.