Guest Advocate: Engaging Service Pro with Flexible Hours

Target; Germantown (MD); On-site; USD 26,000 - 39,000; Full time

Job summary

Target is hiring a Guest Advocate to deliver an easy, inspiring, and friendly guest experience. You will greet guests, assist with finding products, and resolve issues while promoting Target rewards and app features. The role emphasizes teamwork, fast pace, and adherence to store policies.

Flexibility is required for varying shifts, including nights and weekends, with opportunities to learn and grow in a supportive environment.

Qualifications

• Excellent guest service and communication skills.
• Ability to multi-task in a fast-paced store environment.
• Willingness to learn store systems and promotions.
• Comfort with using handheld scanners and store tech.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on commitments.
• Greet guests and assist with finding products and resolving issues.
• Promote and explain store programs, promotions and Target App features.
• Assist peers and maintain a clean, safe work area.
• Support guest services such as Order Pick Up and Drive Up orders.

Skills

Customer service

Communication

Teamwork

Flexibility

Problem solving

Job description

Target is hiring a Guest Advocate to deliver an easy, inspiring, and friendly guest experience. You will greet guests, assist with finding products, and resolve issues while promoting Target rewards and app features. The role emphasizes teamwork, fast pace, and adherence to store policies.

Flexibility is required for varying shifts, including nights and weekends, with opportunities to learn and grow in a supportive environment.