Guest Advocate — Flexible Hours & Guest Experience

Target; Galesburg (IL); On-site; USD 22,000 - 33,000; Full time

Job summary

Target is hiring a Guest Advocate to warmly assist guests, answer questions, and guide them to products and services. The role emphasizes friendly interactions, efficiency, and knowledge of Target features and promotions.

Ideal candidates are flexible, able to work nights and weekends, and comfortable using handheld scanners and the Target App. Training is provided to develop service and product knowledge in a fast-paced retail environment.

Qualifications

• Clear communication with guests and team members.
• Friendly, approachable demeanor and customer focus.
• Ability to adapt to fast-paced store environments.
• Willingness to learn and use store technology.

Responsibilities

• Create a friendly guest experience by greeting and assisting customers.
• Help guests locate items and resolve issues for a smooth shopping trip.
• Explain promotions, loyalty programs, and how to use store features.
• Scan and bag items efficiently, following safety standards.
• Support peers and adapt to business needs with a positive attitude.
• Maintain a clean, organized workspace and restock as needed.

Skills

Communication

Customer service

Teamwork

Flexibility

Multitasking

Positive attitude

Tools

Handheld scanners

Target App

POS system

Job description

Target is hiring a Guest Advocate to warmly assist guests, answer questions, and guide them to products and services. The role emphasizes friendly interactions, efficiency, and knowledge of Target features and promotions.

Ideal candidates are flexible, able to work nights and weekends, and comfortable using handheld scanners and the Target App. Training is provided to develop service and product knowledge in a fast-paced retail environment.