GTM Scientist Solutions Lead (Remote-Eligible)

Edison Scientific; New York (NY); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary and equity

Full healthcare coverage

Parental leave and fertility coverage

Mental health support

401(k) matching

Commuter benefits

Health & wellness benefit

Team offsites

Job summary

Edison Scientific, a company building and commercializing AI agents for science, is seeking a Member of GTM Staff, Scientific Solutions. You own onboarding, adoption, and account health for pharmaceutical and biotech customers, from kickoff through deployment and ongoing partnership.

You will collaborate with research scientists and R&D leaders to align goals, build success plans, track value, and ensure rapid closure of questions and decisions.

Qualifications

• 7+ years in scientific solutions, customer success, technical account management, field applications, consulting, or another customer-facing role within life sciences technology.
• Strong understanding of drug discovery, biopharma R&D, or scientific research workflows, with the credibility to engage directly with scientists.
• Experience guiding complex enterprise customers from onboarding through sustained adoption and measurable value.
• Strong program leadership, with the ability to create clarity and maintain momentum across multiple teams, stakeholders, and workstreams.
• Clear communication across scientific users, technical teams, and senior executives.
• Comfort working in an early-stage environment where the product, customer model, and playbooks are still evolving.

Responsibilities

• Lead onboarding for a portfolio of strategic pharma and biotech customers, getting teams set up, engaged, and productive.
• Develop success plans with clear customer outcomes, milestones, stakeholders, risks, and evidence of value.
• Drive adoption through training, workshops, office hours, champion development, and direct engagement with scientific users.
• Maintain an evidence-based view of account health, identifying risks early and coordinating the actions needed to keep customers progressing.
• Run customer cadences and executive reviews that align stakeholders on progress, value, priorities, and next steps.
• Bring customer needs and insights back to Edison, support renewal and expansion, and turn successful approaches into repeatable playbooks.

Skills

Scientific solutions

Customer success

Technical account management

Field applications

Consulting

Life sciences

Program leadership

Communication with scientists

Job description

Edison Scientific, a company building and commercializing AI agents for science, is seeking a Member of GTM Staff, Scientific Solutions. You own onboarding, adoption, and account health for pharmaceutical and biotech customers, from kickoff through deployment and ongoing partnership.

You will collaborate with research scientists and R&D leaders to align goals, build success plans, track value, and ensure rapid closure of questions and decisions.