GTM Revenue Operations Leader: Forecasting & Growth

CloudZero; Boston (MA); On-site; USD 180,000 - 280,000; Full time

Job summary

CloudZero in Boston is seeking a Senior Director, Revenue Operations to lead an Ops Center of Excellence that partners with the Head of Sales, CS, and Marketing to optimize a unified GTM strategy.

You will own core ops responsibilities, automate reporting across GTM activities, and forecast ARR and churn while managing an external GTM Enablement team. The role emphasizes AI-driven tooling to reduce friction and boost productivity across the revenue engine.

Qualifications

• 10+ years of Ops or other relevant experience.
• Work experience in a B2B SaaS company.
• Demonstrated ability to communicate complex concepts concisely and clearly to all levels of employees, from the Executive level to the employee base.
• Excellent written, interpersonal, and presentation communication skills; comfortable and confident presenting new concepts to large audiences.
• Systems knowledge - Deep understanding of GTM tooling and APIs/AI automation.

Responsibilities

• Own core ops responsibilities such as territory segmentation, account assignments, ICP definition, health scoring, lead routing, campaign management
• Own commission administration across plan and quota issuance as well as payout calculation and visibility
• Build and automate weekly, monthly, and quarterly reporting across GTM funnel activities, bookings, customer lifetime value
• Analyze data to identify trends, risks, and opportunities for growth and retention metrics improvement.
• Manage external GTM Enablement team with defining areas of focus and success criteria
• Lead short and long term forecasting of ARR and Churn
• Implement and manage GTM tools, including AI orchestration, to reduce friction and amplify productivity

Skills

Self-starter mindset

Excellent communication

Rapid experimentation

Ownership

GTM tooling knowledge

APIs & AI automation

Data analysis

B2B SaaS experience

Tools

Clay

ZoomInfo

Salesforce

HubSpot

Outreach

Sybill

Gong

Job description

CloudZero in Boston is seeking a Senior Director, Revenue Operations to lead an Ops Center of Excellence that partners with the Head of Sales, CS, and Marketing to optimize a unified GTM strategy.

You will own core ops responsibilities, automate reporting across GTM activities, and forecast ARR and churn while managing an external GTM Enablement team. The role emphasizes AI-driven tooling to reduce friction and boost productivity across the revenue engine.