GTM Product Operations Specialist II: Launch Readiness

Project Management Institute; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Project Management Institute (PMI) is seeking a GTM Product Operations Specialist II to support the operational execution of PMI’s product launch and updates. The role focuses on documentation, asset trafficking, and cross-functional support to ensure timely GTM execution across PMI’s product portfolio.

Specialists write concise operational copy and keep GTM materials up to date, coordinating approvals and readiness steps once the GTM Product Marketing Strategy team has defined positioning and

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field preferred.
• 3+ years of experience in product marketing, marketing operations, PMO, or related roles.
• Experience in documentation, project coordination, or workflow management is a plus.
• Exposure to product marketing or GTM concepts helpful but not required.
• Writing: Skilled at concise, structured operational copy (not strategic content).
• Organization: Highly detail-oriented with strong task and time management.
• Project Coordination: Ability to manage multiple deliverables and follow structured workflows.
• Communication: Clear, consistent communicator; strong listening and documentation skills.
• Proficiency in project management tools and collaboration platforms.
• Some travel up to 15%, travel nationally/globally possible.

Responsibilities

• Execute assigned GTM tasks across launches, updates, and product lifecycle workflows.
• Maintain timelines, trackers, and dependency logs; escalate risks as needed.
• Ensure deliverables follow established templates and standards.
• Support launch readiness checkpoints by preparing materials and summaries.
• Write concise, structured operational documentation, including release notes, product update summaries, internal FAQs, readiness checklists.
• Coordinate with Brand, Product, CX, and Regional Marketing to gather required inputs.
• Manage asset trafficking, routing materials through review and approval cycles.
• Prepare internal enablement materials and distribute updates/training materials.
• Update dashboards, GTM trackers, and reporting tools; maintain records of progress.

Skills

Documentation

Project coordination

Cross-functional collaboration

Written communication

Attention to detail

Stakeholder management

English proficiency

Education

Bachelor’s degree in Marketing/Communications/Business

Tools

Project management tools

Documentation systems

Collaboration platforms

Job description

Project Management Institute (PMI) is seeking a GTM Product Operations Specialist II to support the operational execution of PMI’s product launch and updates. The role focuses on documentation, asset trafficking, and cross-functional support to ensure timely GTM execution across PMI’s product portfolio.

Specialists write concise operational copy and keep GTM materials up to date, coordinating approvals and readiness steps once the GTM Product Marketing Strategy team has defined positioning and