GTM Readiness Manager

Dropbox; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Dropbox seeks a GTM Readiness Manager to turn product and business changes into executable go-to-market motions. You will coordinate across Product, Sales, Marketing, Customer Experience, and Finance to ensure launches are operationally ready.

You will translate product decisions into GTM requirements, map dependencies, and drive end-to-end validation of the customer and seller journeys from quoting to renewal.

Qualifications

• 8+ years of overall professional experience.
• Experience coordinating cross-functional GTM readiness across product and commercial teams.
• Ability translate product decisions into GTM requirements and operational readiness.

Responsibilities

• Own GTM readiness for product and commercial changes, including launches, pricing, SKUs, migrations.
• Translate product decisions into commercial and operational requirements across catalog, pricing, approvals, contracting, Salesforce/CPQ, billing, and provisioning.
• Partner with Product teams early to identify impacted GTM motions and dependencies.
• Orchestrate cross-functional readiness across Product, Sales, Marketing, Customer Experience, Finance, Legal, Enablement, and GTM Technology.
• Drive end-to-end validation of customer and seller experience across quoting, ordering, provisioning, billing, reporting, renewal, and support.
• Identify readiness risks and drive resolutions or risk acceptance.
• Improve GTM Readiness operating model with reusable processes and automation.

Skills

GTM readiness

Cross-functional collaboration

Program management

Tools

Salesforce/CPQ

Job description

Role Description

As a GTM Readiness Manager within the GTM organization, you will help turn product and business changes into executable go-to-market motions. You will work across Product, Sales, Marketing, Customer Experience, Customer Success, Finance, Legal, Enablement, and Technology to ensure the business is operationally ready to bring new products, packaging, and other commercial changes to market.

You will play a critical role in translating product decisions into GTM requirements, identifying cross-functional dependencies, coordinating operational readiness, and ensuring the end-to-end customer and seller experience works as intended. This role sits at the intersection of product and commercial execution, giving you broad exposure across the business and the opportunity to improve how we bring increasingly complex products and commercial models to market.

You will serve as a critical connection point between Product and the teams responsible for bringing product changes to market, ensuring teams are aligned and operationally ready for launch. You will also help build and scale the GTM Readiness capability, creating clearer processes, identifying dependencies earlier, reducing launch friction, and enabling teams to move faster and execute with greater confidence.

Responsibilities

• Own GTM readiness for product and commercial changes, including new product launches, pricing and packaging changes, new SKUs, migrations, deprecations, and changes to routes to market.
• Translate product decisions into commercial and operational requirements across areas such as product catalog, pricing and approvals, contracting, Salesforce/CPQ, billing and ordering, provisioning and entitlements, compensation, reporting, and customer lifecycle.
• Partner with Product teams early in the development lifecycle to understand upcoming changes, identify impacted GTM motions, and establish the decisions, owners, dependencies, and lead times required for readiness.
• Orchestrate cross-functional readiness across Product, Sales, Marketing, Customer Experience, Customer Success, Finance, Legal, Enablement, GTM Technology, and other impacted teams, while maintaining clear accountability with the teams that own individual decisions and deliverables.
• Drive end-to-end operational validation, defining critical business scenarios and ensuring appropriate owners validate the complete customer and seller experience across quoting, ordering, provisioning, billing, reporting, renewal, support, and other applicable workflows.
• Identify and manage readiness risks, surfacing unresolved decisions, dependencies, and operational gaps early and driving them toward resolution or explicit risk acceptance before launch.
• Improve the GTM Readiness operating model by creating reusable processes, launch patterns, requirements frameworks, and automation that reduce manual coordination and make future launches faster and more predictable.

Requirements

At least 8 years of overall professional experi