GTM Process & AI Transformation Lead

DocuSign; Chicago (IL); Hybrid; USD 127,000 - 174,000; Full time

Benefits offered by this job

RSUs

Bonus plan

Health benefits

Job summary

DocuSign is seeking a GTM Business Process Manager to drive growth by improving GTM processes and system excellence. You will lead process design, discovery, and documentation across Sales, Partner, IT, Enablement, Revenue Operations, Product, and Growth, reporting to the Director of GTM Process Strategy & Operations.

The role combines process design with AI augmentation strategies and requires collaboration with multiple stakeholders to accelerate sales cycles and improve rep productivity.

Qualifications

• 8+ years of experience in GTM Strategy and Operations, Consulting, or equivalent roles.
• Experience with GTM processes, systems, and tools (Salesforce, GTM ecosystems, sales engagement platforms).
• Experience in process mapping and redesign using structured methodologies.

Responsibilities

• Develop and design Process Architecture for end-to-end GTM design and AI-enabled transformation.
• Establish standards and frameworks for process design and maintenance.
• Collaborate across departments and provide leadership with project status updates and reporting.

Skills

GTM strategy

Operations

Salesforce

Process mapping

Education

BS/BA degree

Tools

Salesforce

Sales engagement platforms

Job description

DocuSign is seeking a GTM Business Process Manager to drive growth by improving GTM processes and system excellence. You will lead process design, discovery, and documentation across Sales, Partner, IT, Enablement, Revenue Operations, Product, and Growth, reporting to the Director of GTM Process Strategy & Operations.

The role combines process design with AI augmentation strategies and requires collaboration with multiple stakeholders to accelerate sales cycles and improve rep productivity.