GTM Operations Director

IDR, Inc.; Santa Clara (CA); Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits (medical, vision, dental

Industry-leading organization

Job summary

IDR, Inc. is seeking a GTM Operations Director to build and run the operating model for partner-delivered and embedded solutions in a remote role.

You will align partnerships, product, sales, finance, and legal to ensure compliant execution and high-quality delivery across regions and routes-to-market. You’ll lead end-to-end operating models, governance, and cadences, plus create metrics and dashboards to drive predictable outcomes and measurable improvements.

Qualifications

• 10+ years in SaaS operations, revenue operations, or partner/channel operations.
• Proven success designing and running complex GTM operating models with measurable impact.
• Strong cross-functional leadership with senior stakeholders across sales, partnerships, product, finance, and legal.
• Experience building metrics, dashboards, and rhythms for forecasting and performance management.
• Excellent communication and ability to translate complexity into executive-ready recommendations.

Responsibilities

• Own end-to-end operating model for partner and embedded solution motions (onboarding through execution, billing, and support).
• Run operating cadences (QBRs/MBRs), pipeline and forecast reviews, and program health reporting.
• Define governance for complex/non-standard deals and embedded constructs.
• Lead process, systems, and tooling improvements for GTM workflows with compliance and controls.
• Establish performance dashboards and use insights to identify bottlenecks and drive improvements.

Skills

SaaS operations

Revenue operations

GTM governance

Cross-functional leadership

Executive communication

Job description

IDR is seeking a GTM Operations Director to join one of our top clients for a remote opportunity. In this role, you’ll build and run the operating model that scales partner-delivered and embedded solutions, enabling predictable growth and strong partner satisfaction across regions and routes-to-market. You’ll serve as the operational “control tower” connecting partnerships, product, sales, finance, and legal to ensure compliant execution and high-quality delivery.

Position Overview for the GTM Operations Director:

• Own and scale the end-to-end operating model for partner and embedded solution motions (onboarding through execution, billing, and support)
• Run operating cadences (QBRs/MBRs), pipeline and forecast reviews, and program health reporting to drive predictable outcomes
• Define governance (RACI, approvals, controls) for complex/non-standard deals and new embedded constructs
• Lead process, systems, and tooling improvements to streamline partner GTM workflows while maintaining compliance and controls
• Establish performance metrics and dashboards; use insights to identify bottlenecks, prioritize improvements, and drive measurable impact

Requirements for the GTM Operations Director:

• 10+ years of experience in SaaS operations, revenue operations, or partner/channel operations
• Demonstrated success designing and running complex GTM operating models with measurable business impact
• Strong cross-functional leadership skills partnering with senior stakeholders across sales, partnerships, product, finance, and legal
• Experience building metrics, dashboards, and operating rhythms for forecasting and performance management
• Excellent communication skills with the ability to translate operational complexity into executive-ready recommendations and decisions

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.