GTM Operations Director

Dexian; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

Dexian is seeking an experienced GTM Operations Director to design and scale the operating model for partner-delivered and embedded solutions. You will drive predictable growth, improve efficiency, and ensure compliant execution across geographies and routes to market.

As the operational control tower, you will collaborate with Partnerships, Product, Sales, Finance, and Legal to enable scalable business growth and successful go-to-market motions.

Qualifications

• 10+ years in SaaS Operations, Revenue Operations, or Partner/Channel Operations.
• Experience building and scaling complex GTM operating models.
• Proven ability to drive revenue growth, productivity, margins.
• Experience influencing senior stakeholders across Sales, Partnerships, Product, Finance, and Legal.
• Strong analytical, strategic, communication, and cross-functional leadership skills.

Responsibilities

• Own GTM strategy and governance for partner and embedded solutions, including onboarding, co-sell, billing, and seller compensation.
• Streamline cross-functional processes and drive automation; define digital capability roadmap.
• Establish KPIs, dashboards, forecasting, and business reviews to track growth and partner performance.
• Collaborate with Product, Sales, Finance, and Partnerships to enable offerings, pricing, and quote-to-cash processes.
• Ensure adherence to partner agreements, policies, regulatory requirements, and controls.
• Lead scoping, staffing, delivery governance, and performance management for partner-led and embedded solutions.

Skills

GTM strategy

Governance

Cross-functional leadership

Analytics

Stakeholder influence

Tools

Dashboards

Job description

We are looking for an experienced GTM Operations Director to build and scale the operating model for partner-delivered and embedded solutions.

This role will drive predictable growth, operational efficiency, partner satisfaction, and compliant execution across geographies and routes to market. Acting as the operational control tower, you will work closely with Partnerships, Product, Sales, Finance, and Legal to enable scalable business growth.

What You Will Do

• GTM Strategy & Governance: Own the end-to-end operating model for partner and embedded solutions, including onboarding, co-sell, billing, support, seller compensation, and business planning.
• Process & Systems: Streamline cross-functional processes, drive automation, and define the roadmap for digital capabilities supporting partner GTM motions.
• Performance & Analytics: Establish KPIs, dashboards, forecasting, and business reviews to track growth, adoption, partner performance, margins, and operational effectiveness.
• Cross-Functional Collaboration: Partner with Product, Sales, Finance, and Partnerships to operationalize new offerings, pricing, packaging, and quote-to-cash processes.
• Risk & Compliance: Ensure adherence to partner agreements, commercial policies, regulatory requirements, and operational controls.
• Partner Solution Consulting Operations: Lead scoping, staffing, delivery governance, and performance management for partner-led and embedded solutions, ensuring alignment between presales and delivery.

What We're Looking For

• 10+ years of experience in SaaS Operations, Revenue Operations, or Partner/Channel Operations.
• Strong experience building and scaling complex GTM operating models within partner ecosystems and/or embedded solution businesses.
• Proven ability to drive measurable improvements in revenue growth, productivity, operational efficiency, and margins.
• Experience influencing senior stakeholders across Sales, Partnerships, Product, Finance, and Legal.
• Strong analytical, strategic, communication, and cross-functional leadership skills.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit Dexian | Unlock trajectory-changing opportunities.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.