GTM Onboarding & Enablement Operations Program Manager (Remote - US Eastern Time)

IllTip; United States; Remote; USD 85,000 - 140,000; Full time

Job summary

IllTip is hiring a program manager to oversee global go-to-market onboarding and enablement programs in a remote-first setup with optional New York office. The role blends hands-on onboarding delivery with building planning, reporting and operating structures to help the enablement team scale.

The successful candidate will run onboarding cohorts across regions, create learning content in the LMS, maintain calendars and dashboards, and coordinate with RevOps, Product Marketing, People and

Qualifications

• Experience running onboarding, training or enablement programs in a fast-moving sales, go-to-market or commercial environment.
• Strong facilitation and presentation skills, able to lead live sessions for varied audiences.
• Experience building training materials or e-learning content, and familiarity with LMS platforms and tracking completion.
• Experience running team operations such as OKR tracking, roadmaps and cross-team dependency management.
• Experience building dashboards, trackers and reporting to measure progress.

Responsibilities

• Run GTM onboarding cohorts end to end, including scheduling, communications, live facilitation, speaker coordination and feedback collection across regions.
• Create and maintain training materials and e-learning modules in the company's learning management system, keeping content accurate and easy to navigate.
• Own the launch and certification calendar, tracking milestones, completion rates and follow-up actions.
• Maintain dashboards and reports on onboarding, certifications, ramp metrics and team OKRs, and use them to flag gaps.
• Manage OKR and roadmap tracking, the enablement calendar and team operating rhythms, and coordinate dependencies with RevOps, Product Marketing, People and Product.
• Help plan and run company-wide enablement events such as the Sales Kick-Off, including timelines and run of show.

Skills

Onboarding programs

Facilitation

LMS content creation

Dashboard reporting

OKR tracking

Cross-team coordination

AI tooling usage

Tools

LMS platforms

Job description

Must work in US Eastern time (GMT-5 / GMT-4). East Coast US preferred; a New York office is optional. A fast-growing AI research and product company is hiring a program manager to run its global go-to-market onboarding and enablement programs. The role combines hands-on delivery of new-hire onboarding with building the planning, reporting and operating structure that helps the enablement team scale. The company is remote-first and values talent over location, with a small, autonomous team and a strong focus on using AI to work faster.

Responsibilities

• Run GTM onboarding cohorts end to end, including scheduling, communications, live facilitation, speaker coordination and feedback collection across regions.
• Create and maintain training materials and e-learning modules in the company's learning management system, keeping content accurate and easy to navigate.
• Own the launch and certification calendar, tracking milestones, completion rates and follow-up actions.
• Maintain dashboards and reports on onboarding, certifications, ramp metrics and team OKRs, and use them to flag gaps.
• Manage OKR and roadmap tracking, the enablement calendar and team operating rhythms, and coordinate dependencies with RevOps, Product Marketing, People and Product.
• Help plan and run company-wide enablement events such as the Sales Kick-Off, including timelines and run of show.

Requirements

• Experience running onboarding, training or enablement programs in a fast-moving sales, go-to-market or commercial environment.
• Strong facilitation and presentation skills, able to lead live sessions for varied audiences.
• Experience building training materials or e-learning content, and familiarity with LMS platforms and tracking completion.
• Experience running team operations such as OKR tracking, roadmaps and cross-team dependency management.
• Experience building dashboards, trackers and reporting to measure progress.
• Hands-on experience using AI tools or agents to automate repetitive work and improve processes.
• Ability to work in US Eastern time hours and to be based in the United States.

Applicants must be based in: United States.