GTM Manager (BizDev)

PolyAI; Miami (FL); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Employee equity

Medical, dental, and vision coverage

Life insurance

Disability insurance

401(k) plan

Flexible PTO

Learning and development allowance

Work-from-home stipend

Parental leave

Fertility and family-forming programs

Menopause care program

Job summary

PolyAI seeks a senior GTM/BD leader to coach a growing BDR team and drive enterprise software opportunities from prospecting to qualified pipeline. You will partner with Demand Gen, Sales, and Marketing to optimize messaging and processes while managing hiring and onboarding.

With a focus on measurable results, you’ll deliver accurate weekly/monthly forecasts, manage compensation, and help shape the team’s growth and execution at PolyAI in Miami, FL.

Qualifications

• 5–7 years of TMR/BD leadership experience in enterprise SaaS.
• Proven track record meeting lead generation quotas in B2B software.
• Hands-on with multiple prospecting channels and tools.
• Strong verbal and written communication for executive audiences.

Responsibilities

• Train GTM/BD team members to identify, contact, and qualify opportunities.
• Coach and provide feedback in weekly 1:1s and plan hiring/onboarding.
• Collaborate with Demand Gen, Sales, and Leadership to optimize processes.
• Develop messaging with marketing teams to convert inbound/outbound into pipeline.
• Present performance reports and forecasts; monitor team performance and compensation.

Skills

BDR management

Lead generation

Prospecting

CRM

Marketing automation

LinkedIn Navigator

HubSpot

Data management

Executive communication

Tools

Chat tools

Marketing automation platforms

LinkedIn Sales Navigator

HubSpot

Data management tools

List building tools

Job description

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

In This Role: Responsibilities

• Train other members of the GTM/BD team to identify, contact, and create qualified opportunities
• Ensure GTM/BD team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s
• Plan for hiring and onboarding new GTM/BD team members
• Work closely with the Demand Gen team to provide feedback on MQLs and campaigns
• Work closely with Sales and other members of the Leadership team to improve opportunity management and qualification processes
• Work closely with Sales and Marketing to identify areas of improvement for the GTM/BD teams
• Work in collaboration with marketing content, program managers, product marketing, and sales directors to develop effective messaging to convert both inbound interest and outbound outreach into qualified pipeline
• Present accurate and timely performance reports and forecasts of weekly, monthly, quarterly attainment
• Monitor and manage GTM/BD team performance and make recommendations for improvement
• Oversee GTM/BD compensation programs and policy

What You’ll Bring To The Team

• Minimum 5-7 years of experience in a BDR management role with experience leading and growing a BDR team in a hands‑on management/player‑coach capacity.
• Track record of achieving lead generation quotas within a company selling enterprise B2B software (SaaS) and/or technology solutions.
• Hands‑on experience with multiple prospecting techniques and channels.
• Experience with marketing & sales tools such as CRM, Chat, Marketing Automation, LinkedIn Sales Navigator, HubSpot and Data Management and list building tools.
• Strong verbal and written communication skills with the ability to deliver presentations to executive management.

Your Style

• Gravitas combined with exceptional and polished written and oral communication skills
• Entrepreneurial spirit combined with a scrappy, competitive, and optimistic outlook

We provide a competitive salary range for this role - which is $140,000 – $160,000 OTE - depending on level and experience. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.

In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long‑term success.

Benefits

• Participation in the company’s employee share options plan
• Medical, dental, and vision coverage: 100% employee, 70% dependent
• Life insurance
• Short‑Term and Long‑Term Disability coverage
• Opportunity to contribute to the company’s 401(k) plan
• Flexible PTO policy plus 11 designated company holidays
• Annual learning and development allowance
• Work‑from‑home allowance for a comfortable workspace
• Enhanced parental leave
• Company‑funded fertility and family‑forming programs
• Menopause care program with Maven

Our Core Values

• Only the best
• Ownership
• Relentlessly improve
• Bias for action
• Disagree and commit
• Build for people

PolyAI is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.

Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.