GTM Specialist (BizDev)

PolyAI; United States; On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Employee share options

Medical, dental & vision coverage

Life Insurance

Short-term & Long-term Disability

401k plan

Flexible PTO + 11 holidays

Learning & development allowance

WFH allowance

Parental leave

Fertility and family-forming programs

Menopause care program

Job summary

PolyAI is seeking a GTM Specialist to drive revenue growth by identifying new opportunities and building strong relationships with key stakeholders. You will work with sales, pre-sales and solutions teams to win and retain clients.

Role emphasizes consultative selling, navigating complex cycles and delivering compelling solutions, while collaborating across teams to ensure successful handovers and impact.

Qualifications

• Proven success in business development and revenue growth.
• Excellent communication and presentation skills.
• Ability to translate client needs into compelling solutions.
• Experience in consultative selling and navigating complex sales cycles.
• Strong organizational and project management skills.

Responsibilities

• Identify and pursue new business opportunities, building a sales pipeline.
• Build and maintain relationships with key stakeholders in target industries.
• Collaborate with sales and marketing to run outreach and lead generation campaigns.
• Present PolyAI capabilities to prospects and demonstrate business impact.
• Ensure smooth handover from sales to delivery.

Skills

Business development

Communication

Client needs analysis

Consultative selling

Project management

Job description

Overview

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

Role

As a GTM Specialist at PolyAI, you’ll be at the forefront of helping us grow by identifying and developing new business opportunities, establishing key relationships, and driving revenue growth. Your role will be to work closely with our sales, pre-sales, and solutions teams to ensure the successful acquisition and retention of clients.

Key Responsibilities

• Identify and pursue new business opportunities, building a strong sales pipeline.
• Build and maintain relationships with key stakeholders in industries such as banking, hospitality, and retail.
• Collaborate with the sales and marketing teams to develop targeted outreach and lead generation campaigns.
• Present PolyAI’s capabilities to prospective clients and demonstrate how our solutions can solve their specific business challenges.
• Work closely with internal teams to ensure successful handovers from sales to delivery.

What You’ll Need

• Proven success in business development, with a strong track record of closing deals and driving revenue growth.
• Excellent communication and presentation skills, with the ability to articulate complex solutions clearly and persuasively.
• Ability to understand client needs and translate those into compelling solutions.
• Experience in consultative selling and ability to navigate complex sales cycles.
• Strong organizational and project management skills, with attention to detail and a proactive approach.

Preferred Experience

• Familiarity with AI, automation, and enterprise software sales.
• Experience selling into contact centers, customer service environments, or industries such as hospitality, banking, telecom, or insurance.
• A deep understanding of the sales process, from lead generation to closing deals.

We provide a competitive salary range for this role - which is $100,000 – $120,000 OTE - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.

In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long‑term success.

Benefits

• Participation in the company’s employee share options plan
• 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision
• Life Insurance
• Short-term and Long-term Disability
• The opportunity to contribute to the company’s 401k plan
• Flexible PTO policy + 11 designated company holidays
• Annual learning and development allowance
• We’re all about making WFH work for you - that’s why we offer a one‑off WFH allowance when you join. Offering perks like noise‑cancelling headphones or a comfortable desk chair to boost your comfort and focus!
• Enhanced parental leave
• Company‑funded fertility and family‑forming programmes
• Menopause care programme with Maven

Core Values

• Only the best - We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.
• Ownership - We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.
• Relentlessly improve - We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.
• Bias for action - Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.
• Disagree and commit - We are all working toward the same goal. If we don't agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.
• Build for people - We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation.

PolyAI is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.

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