GTM Specialist (BizDev)

PolyAI; Washington (District of Columbia); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Equity in the business

401(k) plan

WFH allowance

Flexible PTO & holidays

Learning & development allowance

Life Insurance

STD/LTD

Parental/fertility support

Company-funded fertility

Job summary

PolyAI is seeking a GTM Specialist in the United States to drive growth by identifying new business opportunities and establishing key relationships. You will work with sales, pre-sales, and solutions teams to win and retain clients.

The role focuses on building sustained pipelines, presenting solutions, and translating client needs into compelling value propositions. Equity and a comprehensive benefits package are included.

Qualifications

• Proven success in business development and closing deals.
• Excellent communication and presentation skills.
• Ability to translate client needs into compelling solutions.
• Experience navigating complex sales cycles.
• Strong organizational and project management skills.

Responsibilities

• Identify and pursue new business opportunities, building a strong sales pipeline.
• Build and maintain relationships with key stakeholders in target industries.
• Collaborate with sales, pre-sales, and solutions teams for outreach and lead generation.
• Present PolyAI capabilities to prospective clients and showcase business value.
• Coordinate handovers from sales to delivery to ensure customer success.

Skills

Business development

Communication

Consultative selling

Sales pipeline

Project management

Job description

PolyAI is the Agentic Dialog Platform for building the conversational enterprise, used to build, run, govern, and improve dialog agents at scale. Powered by Raven, a proprietary dialog model trained on more than a billion enterprise conversations, PolyAI agents are built for complexity, open at every layer, and sovereign by design. PolyAI serves hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit.

The Role

As a GTM Specialist at PolyAI, you’ll be at the forefront of helping us grow by identifying and developing new business opportunities, establishing key relationships, and driving revenue growth. Your role will be to work closely with our sales, pre-sales, and solutions teams to ensure the successful acquisition and retention of clients.

Key Responsibilities

• Identify and pursue new business opportunities, building a strong sales pipeline.
• Build and maintain relationships with key stakeholders in industries such as banking, hospitality, and retail.
• Collaborate with the sales and marketing teams to develop targeted outreach and lead generation campaigns.
• Present PolyAI’s capabilities to prospective clients and demonstrate how our solutions can solve their specific business challenges.
• Work closely with internal teams to ensure successful handovers from sales to delivery.

What You’ll Need

• Proven success in business development, with a strong track record of closing deals and driving revenue growth.
• Excellent communication and presentation skills, with the ability to articulate complex solutions clearly and persuasively.
• Ability to understand client needs and translate those into compelling solutions.
• Experience in consultative selling and ability to navigate complex sales cycles.
• Strong organizational and project management skills, with attention to detail and a proactive approach.

Preferred Experience

• Familiarity with AI, automation, and enterprise software sales.
• Experience selling into contact centers, customer service environments, or industries such as hospitality, banking, telecom, or insurance.
• A deep understanding of the sales process, from lead generation to closing deals.

We provide a competitive salary range for this role - which is $100,000 - $120,000 OTE - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.

In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success.

Benefits

• Participation in the company’s employee share options plan
• 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision
• Life Insurance
• STD and LTD
• The opportunity to contribute to the company's 401k plan
• Flexible PTO policy + 11 designated company holidays
• Annual learning and development allowance
• We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
• Enhanced parental leave
• Company-funded fertility and family-forming programmes
• Menopause care programme with Maven

Our Core Values Are

Only the best

We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.

Ownership

We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.

Relentlessly improve

We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.

Bias for action

Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.

Disagree and commit

We are all working toward the same goal. If we don’t agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.

Build for people

We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation.

PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.

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