GTM & Customer Engagement Manager

Aledade

United States

Remote

USD 100,000 - 112,000

Full time

8 days ago

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Benefits offered by this job

Remote-friendly
Health insurance
Paid time off
Parental leave
401(k)
Stock options

Job summary

Aledade is seeking a Manager, Customer Engagement to orchestrate GTM execution for healthcare product launches across diverse portfolios. The role blends clinical application with technical product development, using AI tools to accelerate content and resolve complex blockers.

Remote-ready across the US, you’ll lead cross-functional teams and messaging for successful releases. The position requires a consultative mindset, 5+ years in relevant roles, and familiarity with primary care workflows

Qualifications

  • Bachelor’s degree with 5+ years in customer success, client solutions, or product operations.
  • Familiarity with healthcare services or healthcare tech; primary care workflows and value-based contracts.
  • Ability to scope, map, and navigate complex projects and propose creative solutions.

Responsibilities

  • End-to-End Release Management & Coordination across Product, Business, Legal and Field teams.
  • Develop and finalize enablement materials; leverage AI tools to scale content production.
  • Act as gatekeeper for early-phase testing; manage recruitment and feedback loops for beta programs.
  • Schedule and socialize release communications across field and practice channels to drive VBC performance.

Skills

Consultative skills
AI tooling familiarity
Project coordination
Cross-functional leadership
Communication skills
Presentation skills

Education

Bachelor’s Degree

Tools

Monday.com
Pendo
Salesforce
Zendesk

Job description

Aledade is seeking a Manager, Customer Engagement to orchestrate GTM execution for healthcare product launches across diverse portfolios. The role blends clinical application with technical product development, using AI tools to accelerate content and resolve complex blockers.

Remote-ready across the US, you’ll lead cross-functional teams and messaging for successful releases. The position requires a consultative mindset, 5+ years in relevant roles, and familiarity with primary care workflows

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