GTM Content & Experience Lead

Redaptive; Denver (CO); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Annual bonus

Equity plan

Benefits package

FSA

401(k) match

Flexible time off

Salary range

Job summary

Redaptive is seeking a Customer Content & Experience Manager to craft and coordinate our commercial narrative across GTM teams. You will produce polished decks, tailor content for diverse personas, and own the customer experience layer of automated journeys and surveys.

You will partner with Marketing, Product Marketing, Sales Enablement, and Deal Desk to ensure messaging is current and persuasive. A hybrid role in the Denver Metro Area combines office collaboration with remote work.

Qualifications

• Storytelling and narrative development for enterprise pitches.
• Executive- and board-ready decks and materials.
• Experience with marketing automation platforms.

Responsibilities

• Develop core commercial storytelling across personas and industries.
• Create polished decks and pitches for GTM leaders.
• Collaborate with Deal Desk to translate terms into proposals.
• Coordinate content requests and timelines across teams.
• Maintain library of decks and reusable templates.
• Manage automated customer touchpoints and journeys.
• Ensure brand voice and messaging consistency.

Skills

Storytelling craft

Deck design

Content coordination

Persona fluency

Marketing automation

Deal Desk knowledge

Executive communication

Cross-functional collaboration

Hybrid work experience

Education

Bachelor's degree in Marketing, Communications, Business, or equivalent

Tools

HubSpot

Salesforce

Marketo

Qualtrics

Medallia

Job description

Redaptive is seeking a Customer Content & Experience Manager to craft and coordinate our commercial narrative across GTM teams. You will produce polished decks, tailor content for diverse personas, and own the customer experience layer of automated journeys and surveys.

You will partner with Marketing, Product Marketing, Sales Enablement, and Deal Desk to ensure messaging is current and persuasive. A hybrid role in the Denver Metro Area combines office collaboration with remote work.