GTM AI Engineer: Deploy & Scale AI Workflows

Kong; United States; Remote; USD 150.000 - 230.000; Vollzeit

Zusammenfassung

Kong is seeking a seasoned AI-focused software engineer to prototype and deploy AI agents that enhance customer retention, pipeline generation, and GTM productivity. You will craft prompt templates, define agent personas, and re-engineer GTM processes by connecting LLMs to GTM systems.

You will also build, test, document, and audit agent-based tools across the global GTM org, ensuring security and compliance while delivering measurable improvements in output quality and deal velocity.

Qualifikationen

• 5+ years of software engineering experience.
• Experience delivering AI workflows or LLM agents into production.
• Strong written and spoken communication.
• Experience creating internal docs and playbooks adopted at scale.
• Ability to solve problems across teams and functions with minimal direction.

Aufgaben

• Prototype and deploy AI agents for customer retention and pipeline generation.
• Create prompt templates and system instructions for consistent outputs.
• Define agent persona, tone, and fallback logic.
• Connect LLMs to GTM systems to re-engineer processes.
• Build and test agentic tools quickly.
• Document agent logic and prompts for scalable automation.
• Test prompts, context retrieval, and model selection to improve quality.
• Track production agents to fix drift and accuracy issues.
• Collaborate with GTM Analytics to integrate data for real-time insights.
• Create prompt libraries and training to maximize value.
• Ensure solutions meet security, legal, and company AI standards.

Kenntnisse

Software engineering

Clear communication

Problem solving across teams

Self-direction

Explain technical concepts

Tools

Claude

Claude Code

LLM APIs

MCPs

Custom agent frameworks

Workflow automation platforms

Jobbeschreibung

Kong is seeking a seasoned AI-focused software engineer to prototype and deploy AI agents that enhance customer retention, pipeline generation, and GTM productivity. You will craft prompt templates, define agent personas, and re-engineer GTM processes by connecting LLMs to GTM systems.

You will also build, test, document, and audit agent-based tools across the global GTM org, ensuring security and compliance while delivering measurable improvements in output quality and deal velocity.