GSOC Operator

Prosegur Security USA, Inc; Conyers (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

Prosegur Security USA, Inc. in Georgia is seeking a GSOC Operator with prior experience in Access Control and CCTV monitoring to support our clients.

The role includes tracking attendance, monitoring alarms and security systems, and tracking patrol progress while handling calls from interior guard posts and responding to client requests. A 3rd shift schedule applies, and candidates must have a high school diploma or GED along with GA 24-hour certification and strong communication skills.

Qualifications

• Must have/obtain 24-hour GA certification
• 2 years of security officer experience
• CCTV experience
• Able to work 3rd shift
• Excellent customer service and communication skills
• Reliable transportation
• Ability to stand/walk for long periods and stay calm under crisis

Responsibilities

• Track employee time and attendance
• Monitor alarms and electronic security systems
• Track the progress of security patrols
• Receive calls from interior guard posts
• Respond to client requests
• Facilitate incident response efforts
• Initiate notification and escalation procedures
• Document significant incidents
• Perform primary analysis of operational procedures
• Provide courteous assistance to customers, employees, and visitors

Skills

CCTV experience

Customer service

Communication skills

Crisis management

Education

High school diploma or GED

Job description

We are currently Hiring a GSOC Operator, who has had previous experience with Access Control Room and using CCTV cameras.

Responsibilities

• Track employee time and attendance
• Monitor alarms and electronic security systems
• Track the progress of security patrols
• Receive calls from interior guard posts
• Respond to client requests
• Facilitate incident response efforts
• Initiate notification and escalation procedures
• Document significant incidents
• Perform primary analysis of operational procedures
• Provide assistance to customers, employees, and visitors in a courteous and professional manner

Qualifications

• High school diploma or GED equivalent
• Must have/obtain 24-hour certification required by the state of GA
• Must have 2 years of experience as a security officer
• Must have CCTV experience
• Must be able to work 3rd shift
• Must have excellent Customer Service Skills
• Must have reliable transportation
• Must have excellent written and verbal communication skills
• Ability to stand or walk for long periods of time
• Ability to think clearly during crisis or high-stress periods

License # PSC002694

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