GSOC Flex Operator - MUST HAVE OPEN AVAILABILITY

Securitas, Inc.; San Jose (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Daily Pay Options

Competitive benefits

Job summary

Securitas, Inc. in San Jose is seeking a Global Security Operations Center (GSOC) Operator to monitor alarms, coordinate response, and support employees with safety and security needs. You will review multiple systems for risks and disseminate advisories to teams.

The role requires strong customer service, clear communication, and the ability to work in a high-tech environment. Ongoing learning and willingness to work various shifts are essential, with weekly pay options available and

Qualifications

• High school diploma or equivalent required.
• Associate’s degree or 2+ years of related security experience preferred.
• Bachelor’s degree in IT, Intl. Affairs/Relations/Business, Emergency Management, Political Science, Criminal Justice or related field preferred.

Responsibilities

• Investigate alarms and respond by dispatching security patrols or alerting Fire/Police as needed.
• Assist employees with safety and security concerns.
• Monitor travel safety and company staff security.
• Review systems to detect potential risks and incidents.
• Distribute advisories and coordinate corporate response.
• Prepare daily and incident reports.
• Follow procedures for incidents from local to global scope.
• Provide back-up, on-call support as needed.
• Perform other duties and gather performance reports.

Skills

Strong Customer Service

Excellent communication

English proficiency

Multitasking

Team player

Adaptability

Windows / Office proficiency

Education

High school diploma or equivalent

Associate’s degree or 2+ years in security field

Bachelor’s degree (preferred)

Tools

Microsoft Windows

Microsoft Office Suite

Job description

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Global Security Operations Center (GSOC) Operator

Essential Job Functions:

• Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
• Assisting company employees in all concerns that pertain to safety and security
• Monitoring travel safety and security of company’s employees
• Conducting ongoing review of multiple systems and sources to detect potential risks
• Notifying and coordinating corporate response by distribution of advisories and other communications
• Compiling daily reports and incident reports
• Following procedures for managing a variety of incidents, from minor incidents handled at the local level to global crises
• Provides back-up, support, and on-call function as needed

Additional Job Functions:

• Perform other related duties and special projects as required
• Gather and prepare reports on individual and team performance metrics

Minimum Qualifications and Requirements

• High school diploma or equivalent required
• At least 18 years of age
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
• Associate’s degree or 2+ years of equivalent work experience in Military, Law Enforcement, Government, Corporate Security
• Strong Customer Service skills
• Excellent written and verbal communication skills
• Ability to read, write, and speak clearly in English
• Ability to multitask in a fast paced, at times stressed work environment
• Strong team player
• Comfortable with high-tech work environment, and constant learning of new tools and innovations
• Flexibility to work all shifts, and willingness to assist the team with overtime when needed
• Proficient in Microsoft Windows and Office Suite

Preferred Qualifications:

• Prior experience in a security operations center, or similar is highly preferred
• Bachelor’s degree in Information Technology, International Affairs/Relations/Business, Emergency Management, Political Science, Criminal Justice or related discipline
• Experience with security systems, including alarm monitoring, electronic access control, and CCTV
• Supervisory experience, ideally in a security role

Are you interested in being part of our Team?

• Weekly pay and Daily Pay Options
• Competitive benefits

See a different world.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

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