GSOC Operator

PalAmerican Security; Spartanburg (SC); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

Paid training

On-site work environment

Job summary

PalAmerican is seeking a highly skilled GSOC Operator to join our security team in Spartanburg, SC. You will monitor CCTV and alarm systems, dispatch responses, log incidents and coordinate with response teams to handle emergencies. This on-site role emphasizes calm decision-making under pressure and strict adherence to procedures.

The position offers training, benefits, and a collaborative environment focused on safety and operational excellence.

Qualifications

• US citizenship; 18+ years old.
• Security Officer certification for state awarded.
• 1–2 years security or related experience.
• Excellent verbal and written communication skills.
• Ability to stay clear-headed in high-stress situations.
• Reliable, positive attitude and ethics in CCTV operations.

Responsibilities

• Monitor and dispatch security and fire alarms with prompt response.
• Operate CCTV, alarm receiving equipment and access control systems.
• Maintain logs and prepare incident reports.
• Use two-way radios, telephones and computer systems effectively.
• Make emergency notifications and coordinate response teams.
• Monitor news and intelligence software for crisis updates.
• Support after-hours dispatching of facilities personnel and contractors.

Skills

Multitasking

Customer service

Verbal communication

Written communication

Calm under pressure

Ethical behavior

Tools

CCTV systems

Alarm receiving equipment

Access control systems

Two-way radios

Job description

FT/Sat-Tues/2nd Shift & PT/Sat-Sun/3rd Shift

Urgent Opportunity: Join as a Highly Skilled GSOC Operator

Become a vital part of a dedicated security team, where you will gain valuable experience operating advanced security systems and managing emergency responses. Enjoy a supportive work environment with excellent benefits including paid time off, health, dental, and vision insurance, plus paid training to enhance your skills.

Key Responsibilities

• Monitor and dispatch security and fire alarms, ensuring prompt and accurate response.
• Operate and oversee CCTV, alarm receiving equipment, and integrated access control systems.
• Maintain detailed logs and prepare reports on incidents and emergencies.
• Use communication tools such as two-way radios, telephones, and computer systems effectively.
• Make emergency notifications and coordinate response teams following established protocols.
• Monitor news outlets and intelligence software for crisis and emergency updates.
• Support after-hours dispatching of facilities personnel and contractors as needed.

Qualifications

• United States citizenship and minimum age of 18 years.
• Valid Security Officer certification for assigned state.
• 1-2 years of security or related work experience.
• Strong multitasking abilities and customer service experience.
• Excellent verbal and written communication skills.
• Ability to remain clear-headed during high-stress situations.
• Reliable, positive attitude, and ethical behavior in CCTV operations.

Benefits & Perks

• Paid time off to enjoy a healthy work-life balance.
• Comprehensive health, dental, and vision insurance coverage.
• Paid training to develop your professional skills.
• On-site work environment fostering teamwork and camaraderie.

Location: SC - Spartanburg

THE PALAMERICAN DIFFERENCE
With our depth of knowledge, our focus on innovation and our never-ending desire for self-improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations.
SECURITY SERVICES FROM THE INDUSTRY'S TOP EXPERTS
Our mission is to provide our clients with the finest security services and products that enable them to run their operations with minimal effort, backed up with a strong commitment to our people. PalAmerican seeks to create and maintain an environment where every employee is rewarded according to their contribution and well supported by our company training.