GSOC Operator

Prosegur; Conyers (GA); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

401K/403b Plan

Job summary

Prosegur is seeking a GSOC Operator to monitor security systems, track time and attendance, and respond to client requests. The role requires CCTV experience, GA 24-hour certification, and the ability to work 3rd shift on-site in Georgia.

Candidates should have a high school diploma, strong written and verbal communication, and a commitment to customer service while ensuring rapid crisis response and incident documentation.

Qualifications

• High school diploma or GED equivalent.
• GA state 24-hour certification required.
• 2 years of security officer experience.
• Experience with CCTV surveillance.
• Ability to work 3rd shift.
• Excellent customer service and communication skills.

Responsibilities

• Track employee time and attendance.
• Monitor alarms and electronic security systems.
• Track the progress of security patrols.
• Receive calls from interior guard posts.
• Respond to client requests.
• Initiate notification and escalation procedures.
• Document significant incidents.
• Perform primary analysis of operational procedures.
• Provide courteous assistance to customers, employees, and visitors.

Skills

Customer service

Crisis management

Written & verbal communication

Education

High School Diploma

GA State 24-hour certification

Tools

CCTV systems

Job description

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.

Job Skills / Requirements

We are currently Hiring a GSOC Operator, who has had previous experience with Access Control Room and using CCTV cameras.

Responsibilities :

• Track employee time and attendance
• Monitor alarms and electronic security systems
• Track the progress of security patrols
• Receive calls from interior guard posts
• Respond to client requests
• Initiate notification and escalation procedures
• Document significant incidents
• Perform primary analysis of operational procedures
• Provide assistance to customers, employees, and visitors in a courteous and professional manner

Qualifications :

• High school diploma or GED equivalent
• Must have/obtain 24-hour certification required by the state of GA
• Must have 2 years of experience as a security officer
• Must have CCTV experience
• Must be able to work 3rd shift
• Must have excellent Customer Service Skills
• Must have reliable transportation
• Must have excellent written and verbal communication skills
• Ability to stand or walk for long periods of time
• Ability to think clearly during crisis or high-stress periods

License # PSC002694

#SERATL

Education Requirements (All)

High School Diploma

Certification Requirements (All)

GA State 24-hour

Additional Information / Benefits

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan

This job reports to the Fritz Pituad - Acuity GSOC

This is a Full-Time position1st Shift, 2nd Shift, 3rd Shift, Weekends.