GSOC Dispatch Specialist - 3rd Shift, Growth & Benefits

GardaWorld; Newport News (VA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

DailyPay

Medical, Dental, Vision Insurance

401(k) with employer matching

Paid time off

Uniform provided

Job summary

GardaWorld is seeking a GSOC Dispatch Specialist in Newport News, VA. The role focuses on monitoring alarms and CCTV, coordinating dispatch, and ensuring timely responses to security events within a 24/7 SOC environment.

The candidate must hold a high school diploma and an active DCJS license, with strong multitasking and communication skills for a dynamic security operations center setting.

Qualifications

• High school diploma or equivalent required.
• Active DCJS License required.
• Ability to multi-task and communicate effectively in a high-pressure environment.
• Strong analytical and problem-solving abilities.
• Proficient with Microsoft Office applications.

Responsibilities

• Monitor alarms and CCTV continuously.
• Answer phones and operate IP telephone system.
• Dispatch via radio; log calls and events.
• Coordinate with SOC staff for incident documentation.
• Ensure timely responses to alarms and incidents.
• Support operations and route information to appropriate units.

Skills

Multitasking

Active listening

Effective communications

Problem solving

Attention to detail

Memory recall

Interpersonal skills

Verbal communication

Education

High School Diploma or equivalent

Active DCJS License

Tools

Microsoft Office

IP Phone System

Radio/Console Equipment

Job description

GardaWorld is seeking a GSOC Dispatch Specialist in Newport News, VA. The role focuses on monitoring alarms and CCTV, coordinating dispatch, and ensuring timely responses to security events within a 24/7 SOC environment.

The candidate must hold a high school diploma and an active DCJS license, with strong multitasking and communication skills for a dynamic security operations center setting.