GSOC Dispatch Officer — On‑Call, Fast‑Response Security

GardaWorld; Richmond (VA); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

DailyPay

Medical, dental, vision

401(k) with employer matching

PTO and paid holidays

Disability coverage

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security is hiring a GSOC On Call Dispatch Officer in Richmond, VA. You will monitor multiple screens, respond to critical events, and coordinate with the Security Operations Center to ensure rapid, accurate dispatch and incident reporting.

Competitive benefits include medical, dental, vision, 401(k) with matching, PTO, holidays, disability coverage, life insurance, and uniform provided. DailyPay available, with opportunity for growth in a global security leader.

Qualifications

• Must pass a skills-based assessment called Criticall.
• Must possess a high school diploma or equivalent.
• Licensing requirements may be required by state/local laws before employment.

Responsibilities

• Receive and respond to emergency and non-emergency calls.
• Process and evaluate information from all sources and dispatch accordingly.
• Coordinate with SOC staff to document activities (Officer Dispatch, Incident Reporting).
• Ensure timely and effective response to alarms, notifications, and calls.

Skills

Attention to detail

Observation skills

Multi-tasking

Effective communication

Problem solving

Microsoft Office

Shift adaptability

Education

High school diploma or equivalent

Associate degree or higher in Criminal Justice/Communications/related field

Tools

Microsoft Office

Everbridge

Onyx Works

ProWatch

CCTV/Video Management systems

Job description

GardaWorld Security is hiring a GSOC On Call Dispatch Officer in Richmond, VA. You will monitor multiple screens, respond to critical events, and coordinate with the Security Operations Center to ensure rapid, accurate dispatch and incident reporting.

Competitive benefits include medical, dental, vision, 401(k) with matching, PTO, holidays, disability coverage, life insurance, and uniform provided. DailyPay available, with opportunity for growth in a global security leader.