GSC Operations Specialist: Customer Support Expert

Gallagher; Las Vegas (NV); On-site; USD 16,740 - 42,408; Full time

Benefits offered by this job

Medical/dental/vision plans

401(K) and Roth options

Flexible work hours

Paid parental leave

Job summary

A leading insurance firm in Las Vegas is looking for a GSC Operations Specialist to provide excellent customer service and operational support. This role requires a high school diploma and at least 1 year of customer service experience. Strong typing and basic computer skills are essential. The successful candidate will handle customer inquiries, follow up on issues, and help ensure client satisfaction through effective communication.

Qualifications

• Minimum 1 year of customer service experience.
• Good verbal communication skills.
• Strong typing and basic computer skills.

Responsibilities

• Provide customer service to various customers over the telephone.
• Identify and assess customer needs to achieve satisfaction.
• Follow-up on customer issues and research problems.

Skills

Customer service

Strong typing skills

Verbal communication

Education

High school diploma

Tools

MS Excel

MS PowerPoint

Outlook

MS Word

Job description

A leading insurance firm in Las Vegas is looking for a GSC Operations Specialist to provide excellent customer service and operational support. This role requires a high school diploma and at least 1 year of customer service experience. Strong typing and basic computer skills are essential. The successful candidate will handle customer inquiries, follow up on issues, and help ensure client satisfaction through effective communication.