Customer Experience Specialist - 1st Shift, Temp-to-Hire

Staff Management | SMX; Colorado Springs (CO); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Weekly paychecks

Medical and dental coverage

Direct Deposit or Cash Card pay options

Job summary

A leading staffing firm in Colorado Springs is seeking a Customer Experience Specialist responsible for enhancing affiliate experiences by providing exceptional support. You will interact via phone and email to resolve inquiries. The ideal candidate will have a high school diploma or GED, at least 2 years of customer service experience, and strong communication skills. This is a full-time role with a competitive hourly rate of $16.50, offering benefits including medical and dental coverage.

Qualifications

• 2 years of customer service experience required.
• Strong communication skills are essential.
• Familiarity with computer-based applications is necessary.

Responsibilities

• Enhance customer experience through exceptional support.
• Manage interactions via phone, email, and online portals.
• Document service requests accurately in the CRM.

Skills

Customer service experience

Strong verbal and written communication skills

Ability to multi-task

Education

HS Diploma or GED

Job description

A leading staffing firm in Colorado Springs is seeking a Customer Experience Specialist responsible for enhancing affiliate experiences by providing exceptional support. You will interact via phone and email to resolve inquiries. The ideal candidate will have a high school diploma or GED, at least 2 years of customer service experience, and strong communication skills. This is a full-time role with a competitive hourly rate of $16.50, offering benefits including medical and dental coverage.