Grubhub Driver - Elizabeth, Nj - Fast Cash, Flexible Work!

Grubhub; Westfield (NJ); Ibrido; USD 40.000 - 52.000; Tempo pieno

Descrizione del lavoro

Grubhub Inc. in East Rutherford, NJ, is seeking a Customer Service & Order Coordinator to manage customer orders from initial request through resolution in a fast-moving, collaborative environment.

This role goes beyond basic order entry and requires strong communication, problem-solving, and coordination across teams. The ideal candidate will balance customer communication with order processing, inventory, shipping, and internal operations while adapting to changing priorities.

Competenze

• Customer service experience with problem resolution and responsibilities beyond scripted support or basic order entry.
• Experience managing customer requests, orders, or similar work through multiple steps from start to finish.
• Background combining customer communication with order processing, inventory, logistics, or internal operations.
• Proven ability to work collaboratively with teammates and multiple departments to solve problems.
• Ability to manage several active priorities while staying accurate and organized.
• Comfortable in changing workloads, priorities, and responsibilities throughout the day.
• Ability to exercise independent judgment within established procedures.
• Strong written and verbal communication with customers by phone and email.
• Experience entering and maintaining information in CRM/ERP/order-management systems.
• Track record of reliability and follow-through in prior roles.

Mansioni

• Manage multiple customer orders and requests at different stages with accuracy and follow-through.
• Communicate professionally with customers regarding products, pricing, orders, shipping, and service questions.
• Coordinate customer needs from initial request through resolution, with necessary steps and follow-up.
• Work with internal teams to resolve issues related to orders, inventory, shipping, and operations.
• Process customer orders and maintain records of interactions, requests, actions, and outcomes.
• Review information and use sound judgment to resolve issues within procedures, escalating when needed.
• Move between customer communication, order processing, admin tasks, and internal coordination as priorities shift.
• Handle frequent calls and emails while keeping important details intact.
• Assist with general admin duties and other business needs as assigned.
• Contribute to a collaborative team environment by sharing information and addressing needs.

Conoscenze

Customer service experience

Problem resolution

Order processing

Inventory coordination

Logistics coordination

Administrative support

Cross-functional collaboration

Independent judgment

CRM/ERP/order-management systems

Reliability and follow-through

Descrizione del lavoro

Showing 5000+ Grubhub Driver Elizabeth Nj Fast Cash Flexible Work jobs in Westfield

Customer Service & Order Coordinator

JOB TYPE: Direct-Hire

LOCATION: East Rutherford, NJ – Onsite

START DATE: November/December 2026

SHIFT: Monday–Friday, 9:00 AM–5:30 PM

We are seeking a Customer Service & Order Coordinator who can manage customer needs from initial request through resolution in a fast-moving, collaborative environment. This position goes beyond traditional customer service or basic order entry and requires someone comfortable balancing customer communication, order processing, operational coordination, problem-solving, and changing priorities. The right candidate will be organized, adaptable, engaged with their team, and comfortable using judgment within established procedures.

Responsibilities

• Manage multiple customer orders and requests at different stages while maintaining accuracy and consistent follow-through.
• Communicate professionally with customers regarding products, pricing, orders, shipping, availability, and service-related questions.
• Coordinate customer needs from initial request through resolution, ensuring necessary steps and follow-up are completed.
• Work closely with internal teams to resolve order, inventory, shipping, service, and operational issues.
• Process customer orders and maintain accurate records of customer interactions, requests, actions, and outcomes.
• Review available information and use sound judgment to resolve issues within established procedures, escalating matters when appropriate.
• Move effectively between customer communication, order processing, administrative responsibilities, and internal coordination as priorities change.
• Manage frequent calls, emails, requests, and interruptions while returning to outstanding work without losing important details.
• Assist with general administrative responsibilities and other business needs as assigned.
• Contribute to a collaborative team environment by communicating openly, sharing information, and helping ensure customer and operational needs are addressed.

Qualifications

• Customer service experience involving problem resolution and responsibilities beyond scripted support, basic order entry, or highly transactional interactions.
• Experience managing customer requests, orders, or similar work through multiple steps from beginning through resolution.
• Background regularly combining customer communication with responsibilities such as order processing, inventory, logistics, administrative support, or internal operations.
• Demonstrated experience working collaboratively with teammates and multiple departments to solve problems and complete customer or operational requests.
• Ability to manage several active priorities while maintaining accuracy, organization, follow-through, and attention to detail.
• Comfortable working in an environment where workload, priorities, and responsibilities can change throughout the day.
• Ability to use independent judgment within established procedures and recognize when an issue should be escalated.
• Strong professional written and verbal communication skills, including direct customer communication by phone and email.
• Experience accurately entering and maintaining information within a CRM, ERP, order-management system, or comparable business platform.
• Track record of sustained responsibility, reliability, and follow-through in prior positions.

EOE STATEMENT

We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.