Growth Strategy & Operations Director

Stepful; New York (NY); Hybrid; USD 180,000 - 210,000; Full time

Benefits offered by this job

Equity stake

Medical insurance

Dental insurance

Vision insurance

401(k)

FSA/HSA

Learning stipend

Vacation policy

Work-from-anywhere days

Job summary

Stepful is recruiting a Director of Strategy & Operations in New York City. You will build, maintain and scale surgical services programs, overseeing Directors, instructors, and coordinators while partnering with cross-functional teams.

The role reports to the SVP, Operations and is hybrid in NYC. You will design experiments to drive 10x growth in active students and ensure regulatory compliance, delivering value for provider clients and learners.

Qualifications

• Passion for helping students change their lives through education.
• Ability to thrive in a fast-paced, ambiguous environment.
• Highly analytical, with a structured approach to complex problem solving.
• Excellent communication skills in writing and presenting.
• Expert collaborator who can influence and coordinate diverse stakeholders at various levels.
• Willingness to do whatever it takes to achieve high execution standards.
• Rapid learning through experimentation.
• 7+ years of operational experience, ideally in a high-growth startup.

Responsibilities

• Own the end-to-end program delivery of our surgical services programs, including opportunity to expand to other programs.
• Develop and execute innovative initiatives and experiments to accelerate enrollment, student retention and program scale.
• Collaborate regularly with Curriculum, Product, Policy, Sales and Customer Success teams to meet regulatory and accreditor requirements, provide an exceptional student experience and deliver impactful results for provider clients.

Skills

Strategic leadership

Analytical thinking

Communication

Cross-functional collaboration

Execution excellence

Learning mindset

Operations management

Job description

Stepful is recruiting a Director of Strategy & Operations in New York City. You will build, maintain and scale surgical services programs, overseeing Directors, instructors, and coordinators while partnering with cross-functional teams.

The role reports to the SVP, Operations and is hybrid in NYC. You will design experiments to drive 10x growth in active students and ensure regulatory compliance, delivering value for provider clients and learners.