Growth & Strategy Lead, Digital Accounts

Synapse SEM, LLC; Boston (MA); Hybrid; USD 85,000 - 130,000; Full time

Job summary

Synapse SEM, LLC is a Boston-based performance marketing firm seeking a Digital Account Supervisor to partner with the founders. You will shape client strategies across paid search, SEO, display, content marketing and social media, while directing client communications and project management.

You will lead hiring decisions, mentor a growing team, and drive initiatives to expand client accounts as the firm scales its client services capabilities in a data-driven environment.

Qualifications

• 3–6 years of paid search experience.
• Experience in mentoring or managing others preferred.
• Strong analytical and written communication skills.
• Entrepreneurial drive and strategic thinking.

Responsibilities

• Collaborate with co-founders to develop strategies across service offerings (paid search, display, SEO, content marketing and social media marketing).
• Identify opportunities to grow client accounts, review and make recommendations on current service offerings, and contribute to other agency growth initiatives.
• Make key hiring decisions and help develop an employee build-out plan that is consistent with client growth.
• Develop processes for on-boarding, training and developing new employees.
• Oversee, manage and provide training to 1-3 operational resources.
• Build strong relationships with clients and own client communications.
• Project manage client initiatives and prioritize with internal resources.
• Analyze data using advanced techniques and statistical tools developed by Synapse SEM (training on our tools will be provided).
• Training will be provided for SEO and other non-paid search channels if needed.

Skills

Paid search

Data analysis

Project management

Client relationships

Strategic thinking

Training/mentoring

Job description

Synapse SEM, LLC is a Boston-based performance marketing firm seeking a Digital Account Supervisor to partner with the founders. You will shape client strategies across paid search, SEO, display, content marketing and social media, while directing client communications and project management.

You will lead hiring decisions, mentor a growing team, and drive initiatives to expand client accounts as the firm scales its client services capabilities in a data-driven environment.