Digital Account Supervisor

Synapse SEM, LLC; Boston (MA); Hybrid; USD 85,000 - 130,000; Full time

Job summary

Synapse SEM, LLC is a Boston-based performance marketing firm seeking a Digital Account Supervisor to partner with the founders. You will shape client strategies across paid search, SEO, display, content marketing and social media, while directing client communications and project management.

You will lead hiring decisions, mentor a growing team, and drive initiatives to expand client accounts as the firm scales its client services capabilities in a data-driven environment.

Qualifications

• 3–6 years of paid search experience.
• Experience in mentoring or managing others preferred.
• Strong analytical and written communication skills.
• Entrepreneurial drive and strategic thinking.

Responsibilities

• Collaborate with co-founders to develop strategies across service offerings (paid search, display, SEO, content marketing and social media marketing).
• Identify opportunities to grow client accounts, review and make recommendations on current service offerings, and contribute to other agency growth initiatives.
• Make key hiring decisions and help develop an employee build-out plan that is consistent with client growth.
• Develop processes for on-boarding, training and developing new employees.
• Oversee, manage and provide training to 1-3 operational resources.
• Build strong relationships with clients and own client communications.
• Project manage client initiatives and prioritize with internal resources.
• Analyze data using advanced techniques and statistical tools developed by Synapse SEM (training on our tools will be provided).
• Training will be provided for SEO and other non-paid search channels if needed.

Skills

Paid search

Data analysis

Project management

Client relationships

Strategic thinking

Training/mentoring

Job description

This is a rare opportunity for a top performer to help a rapidly growing, uniquely positioned search engine marketing firm build out a client services team. Initially, the Digital Account Supervisor (DAS) will be responsible for working closely with company co-founders to develop and execute digital marketing strategies (across paid search, display, SEO, content marketing, and social media marketing), manage client relationships and project manage all client initiatives. The DAS will have complete oversight over client initiatives; operational support will be provided. Over time, the DAS will become involved with building out the most capable client services team in the industry. Primary responsibilities include:

• Collaborate with company co-founders to develop strategies for clients across our key service offerings (paid search, display, SEO, content marketing and social media marketing).
• Identify new opportunities to grow client accounts, review and make recommendations on current service offerings, and contribute to other agency growth initiatives.
• Make key hiring decisions and help develop an employee build-out plan that is consistent with client growth.
• Develop processes for on-boarding, training and developing new employees.
• Oversee, manage and provide training to 1-3 operational resources.
• Build strong relationships with clients and own client communications.
• Project manage client initiatives and prioritize with internal resources.
• Analyze data using advanced techniques and statistical tools developed by Synapse SEM (training on our tools will be provided).
• Training will be provided for SEO and other non-paid search channels if needed.

Desired Skills and Experience

• 3-6 years of paid search experience. SEO experience is a plus, but not required.
• Previous experience managing others is preferred, but not required.
• A top performer with an entrepreneurial drive.
• Ability to analyze and synthesize data sets and identify key findings and next steps based on those insights.
• Ability to think strategically and recognize unique opportunities to improve client campaigns’ performance.
• Strong project management, communication and writing skills.
• Interest in working with a young, rapidly growing SEM firm.

About Synapse

Located in Boston, Massachusetts, Synapse is a rapidly growing performance marketing firm with core competencies in paid search advertising, search engine optimization, content marketing, social media marketing, analytics and conversion optimization. Our mission is to build a more data-centric, client-focused search engine marketing firm by leveraging advanced data analysis techniques and statistics and by hiring the most capable marketers in the field. We passionately pursue this goal, and we’re looking for analytical, dynamic individuals to join our team. This is an opportunity to get in on the ground floor with a truly innovative SEM firm.

Massachusetts

24 School Street, 2nd Floor
Boston, MA 02108
[phone]

Synapse is an AI-first performance marketing agency specializing in paid search, SEO,content marketing, social media, analytics and CRO.