Growth-Oriented Service Advisor - Truck Dealership

Cumberland Companies; Jacksonville (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Work-life balance

Paid holidays

401-K with employer match

Paid training

Job summary

Cumberland Companies in Jacksonville, FL, is seeking a dedicated Service Advisor to join their team. This role is crucial in managing customer interactions and ensuring effective communication regarding vehicle repairs. Candidates should have at least 2 years of service experience, preferably in a dealership.

The company values a positive work culture and offers numerous benefits including paid training, vacation, and a 401-K plan. With a commitment to employee development, Cumberland promotes a career path that encourages growth and leadership.

Qualifications

• Minimum 2 years of Customer Service experience.
• Service Advisor experience in a dealership environment is a plus.
• Ability to understand technical knowledge.

Responsibilities

• Responsible for receipt and flow of all incoming work.
• Greet customers and obtain vehicle/customer information.
• Write up customers’ vehicle issues accurately.
• Consult with technicians about needed repairs.
• Inform customers of changes in service.

Skills

Customer Service experience

Mechanical aptitude

Verbal communication skills

Professional demeanor

Team player

Job description

Cumberland Companies in Jacksonville, FL, is seeking a dedicated Service Advisor to join their team. This role is crucial in managing customer interactions and ensuring effective communication regarding vehicle repairs. Candidates should have at least 2 years of service experience, preferably in a dealership.

The company values a positive work culture and offers numerous benefits including paid training, vacation, and a 401-K plan. With a commitment to employee development, Cumberland promotes a career path that encourages growth and leadership.