Growth-Oriented Sales Operations Manager

Larx, Inc.; Tampa, Northern (FL, KY); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Additional employee benefits

Job summary

Larx is building decision intelligence infrastructure to transform data into actionable insights. We seek a Sales Operations Manager to create scalable processes, manage CRM, and strengthen forecasting across government and commercial markets, while supporting customer success from onboarding through renewal.

You will collaborate with sales, capture, marketing, product, finance, and leadership to ensure pipeline visibility, disciplined execution, and a consistent customer experience across the

Qualifications

• Bachelor’s degree in business, finance, operations, analytics, or related field—or equivalent professional experience.
• Five or more years of experience in sales operations, revenue operations, customer success, business operations, or a related role.
• Demonstrated experience managing CRM systems, opportunity pipelines, forecasts, dashboards, and sales reporting.
• Experience supporting customer onboarding, account coordination, adoption, renewals, or relationship management.
• Strong analytical skills and the ability to translate complex data into clear business insights.
• Experience developing and improving sales or customer success processes in a growing organization.
• Advanced proficiency with spreadsheets, reporting tools, and CRM platforms.
• Strong project-management and organizational skills with careful attention to detail.
• Ability to coordinate multiple stakeholders, priorities, and deadlines.
• Excellent written, verbal, and customer-facing communication skills.
• Ability to handle sensitive business, customer, pricing, and financial information with discretion.
• Sound judgment and the ability to operate independently in a fast-moving startup environment.

Responsibilities

• Build, document, and continuously improve Larx’s end-to-end sales processes.
• Establish consistent opportunity stages, qualification criteria, workflows, and operating rhythms.
• Coordinate opportunity progression across sales, capture, product, finance, legal, and executive leadership.
• Identify process gaps and implement practical solutions that improve efficiency, accountability, and execution.
• Support the development of scalable sales operations infrastructure as the company grows.
• Own CRM and pipeline management with data accuracy and dashboards.
• Develop and maintain sales forecasts across government and commercial opportunities.
• Lead regular pipeline reviews and identify next steps, risks.
• Coordinate internal activities to advance opportunities from qualification through contract execution.
• Coordinate customer onboarding and establish implementation plans and success criteria.
• Track customer adoption, engagement, and account health.
• Help ensure smooth handoffs and renewals; support expansions.

Skills

CRM management

Forecasting accuracy

Data analysis

Stakeholder coordination

Project management

Communication skills

Attention to detail

Sales operations

Education

Bachelor’s degree in business or related field

Tools

HubSpot

CRM platforms

Spreadsheets (Advanced)

Reporting tools

Job description

Larx is building decision intelligence infrastructure to transform data into actionable insights. We seek a Sales Operations Manager to create scalable processes, manage CRM, and strengthen forecasting across government and commercial markets, while supporting customer success from onboarding through renewal.

You will collaborate with sales, capture, marketing, product, finance, and leadership to ensure pipeline visibility, disciplined execution, and a consistent customer experience across the