Growth-Oriented Relationship Banker II

Regions Bank; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Regions Bank in Orlando, FL, seeks a Relationship Banker II to meet with customers in person and by phone, determine financial needs, and offer appropriate products and guidance to help achieve financial goals. The role emphasizes customer service, sales, and knowledge of Regions' consumer and business options.

Ideal candidates bring a drive for results, strong communication skills, and a team-oriented mindset to support growth and service excellence within the branch.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions' solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
• Educates and advises customers on Regions' Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owns and resolves customer issues
• Refers customers to an internal team of experts when complex financial goals and needs are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

Job description

Regions Bank in Orlando, FL, seeks a Relationship Banker II to meet with customers in person and by phone, determine financial needs, and offer appropriate products and guidance to help achieve financial goals. The role emphasizes customer service, sales, and knowledge of Regions' consumer and business options.

Ideal candidates bring a drive for results, strong communication skills, and a team-oriented mindset to support growth and service excellence within the branch.