Growth‑Oriented Operations Manager — Flooring & Renovation

50Floor; Arlington (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Casual work environment

Team building events

Medical Insurance with several plan

Prescription Drug Coverage

Dental Insurance

Vision Insurance

Life Insurance and AD&D

Short-term & Long-term Disability

Ancillary Insurance for Accident, etc.

Paid Holidays

Vacation time grows with years of 서비스

Sick time

Employee discount purchasing program

Job summary

50Floor is seeking an Operations Manager to join our branch leadership team. You will support the General Sales Manager in overseeing all branch operations, ensuring projects run smoothly from warehouse to job site, and manage third-party installation vendors.

The role focuses on driving branch revenue while maintaining high-quality workmanship and exceptional customer experience. A hands-on leader who can coach contractors and staff will thrive.

Qualifications

• 3+ years of related experience in operations or field leadership.
• Experience in home improvement, flooring, or construction is a plus.
• Valid driver license with acceptable driving record.

Responsibilities

• Support branch GM in training, quality, service standards, and profitability.
• Manage, coach, and monitor operations team.
• Lead educational meetings to drive performance and knowledge.
• Assist in onboarding contractors.
• Address and resolve escalated customer issues promptly.
• Perform site visits to verify installation quality and service issues.
• Fill in for GM during planned or unplanned absences.

Skills

People leadership

Customer service

Communication

Problem solving

Team coaching

Time management

Decision making

Ability to travel

Education

BA/BS or equivalent

Tools

MS Office

Job description

50Floor is seeking an Operations Manager to join our branch leadership team. You will support the General Sales Manager in overseeing all branch operations, ensuring projects run smoothly from warehouse to job site, and manage third-party installation vendors.

The role focuses on driving branch revenue while maintaining high-quality workmanship and exceptional customer experience. A hands-on leader who can coach contractors and staff will thrive.