Growth‑Oriented Mitigation Project Manager (Restoration)

iicrc-careers; Los Angeles (CA); On-site; USD 46,838 - 78,523; Full time

Benefits offered by this job

Bonus program

Leadership development

Paid training

Health, dental & vision benefits

PTO and holidays

401k match

Company phone and laptop

Assigned vehicle

Job summary

Paul Davis seeks an experienced Mitigation Manager to lead a 5+ technician team, ensuring high-quality water and fire mitigation, mold remediation, and related services across projects. You will coordinate crews, manage client interactions, and drive on-time, on-budget responses in a fast-paced environment.

Role requires 3+ years in mitigation management, strong insurance compliance knowledge, and proficiency with industry software.

Qualifications

• Insurance/TPA restoration industry experience required
• 3+ years mitigation management experience including team management
• Adept at managing insurance compliance within carrier/TPA parameters
• Proficiency with mitigation software including MICA/Mitigate, Symbility, Xactanalysis, Dash
• IICRC certifications (WRT, ASD, FSRT) or equivalent preferred
• Proficiency with estimating software (Xactimate and Symbility) a plus
• Fluent in English, Spanish preferred
• Dedication to customer service
• Ability to work nights/weekends and overtime as needed
• Valid driver's license with a clean record

Responsibilities

• Ensuring teams perform water and fire mitigation, mold remediation, trauma/bio-hazard cleanup, tarping and board up services to specs
• Lead, train and develop the mitigation team for readiness to respond to customer needs
• Ensure jobs and estimates meet timing and margin requirements
• Meet clients and adjusters on site to assist in issue resolution
• Re-inspect job sites for quality control
• Be the point of contact for customers for questions and concerns
• Maintain inventory of trucks and equipment
• Be accessible by phone, Teams, and email
• Assist other team members and foster positive interdepartmental relationships
• Focus on providing excellent customer service and represent the brand well

Skills

Mitigation management

Team leadership

English fluency

Spanish preferred

Insurance compliance

Tools

MICA/Mitigate

Symbility

Xactanalysis

Dash

Xactimate

Job description

Paul Davis seeks an experienced Mitigation Manager to lead a 5+ technician team, ensuring high-quality water and fire mitigation, mold remediation, and related services across projects. You will coordinate crews, manage client interactions, and drive on-time, on-budget responses in a fast-paced environment.

Role requires 3+ years in mitigation management, strong insurance compliance knowledge, and proficiency with industry software.