Mitigation Project Manager

ServiceMaster Clean of Fraser Valley; Newbury (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Paul Davis Restoration is seeking an ESD Project Manager to lead renovation projects for commercial and residential properties after traumatic events. You’ll manage all phases, coordinate owners and sub-contractors, and protect budgets while delivering exceptional customer service in line with the Paul Davis brand.

This role requires strong leadership, planning, and communication skills, with a preference for IICRC training and a bachelor’s degree or equivalent experience.

Qualifications

• Ability to lead and develop team.
• Career emphasis on learning and continuing education.
• Sound planning and organizational skills.
• IICRC Training and Designations a plus (Fire, Water, Odor, Upholstery Restoration).
• Valid driver’s license and background check with a clean record.

Responsibilities

• Oversee water, fire, and mold mitigation projects end-to-end.
• Meet operational objectives of sales, gross margin, brand experience.
• Track metrics during bi-weekly GS&R.
• Confirm scope and budget before start of projects.
• Document all phases of assigned projects.
• Ensure compliance with standards and regulations through documentation.
• Participate in local community events.
• Job Site Supervision of technicians and/or outside vendors.
• Scheduling of technicians through Mitigation Manager.
• Manage relationship and expectations with the customer.
• Build relationships with key customers – direct and B2B.
• Work cooperatively with employees, contractors/vendors, outside agencies, and the public.
• Seek partnerships to improve performance with vendors and tradesmen.
• Excellent written and verbal communication skills.
• Other duties as assigned.

Skills

Team leadership

Project management

Planning & organization

Communication skills

On‑call readiness

Education

Bachelor’s degree or equivalent

Job description

Benefits:

• Dental insurance


• Health insurance


• Paid time off


• Training & development


• Vision insurance

Are You the One We're Looking For?

• High‑energy, strategic - you communicate easily with teams and customers


• Fast-paced and decisive — you act quickly in emergencies and make informed decisions


• Emotionally sharp — you lead with empathy in difficult, stressful customer situations.


• Goal-driven and resilient — you follow through, coach your team, and finish strong.


• A natural leader — you elevate the performance and morale of the people around you

WHO WE ARE:

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the U.S. and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. If you are ready to take your career to the next level, and you meet our qualifications, we would like to speak with you!

ESD Project Manager

$60,000- $75,000 per year!

The ESD Project Manager is responsible for working with owners and sub-contractors after traumatic events to mitigate and repair damage to commercial and residential property. Manages all aspects of the renovation, as well as controls and communicates the budget effectively. Shows pride upon project completion while providing exceptional customer service representing the Paul Davis brand.

What you'll do:

• Knowledge of practices and procedures of water, fire, and mold mitigation and remediation.


• Meets operational objectives of sales, gross margin, brand experience.


• Tracks metrics during bi-weekly GS&R.


• Confirms scope and budget before start of projects.


• Documents all phases of assigned projects


• Ensures compliance with standards and regulations through consistent documentation.


• Participates in local community events.


• Job Site Supervision of technicians and\or outside vendors.


• Scheduling of technicians through Mitigation Manager.


• Manages relationship and expectations with the customer


• Builds relationships with key customers – direct and B2B.


• Work cooperatively with employees, contractors/vendors, outside agencies, and the public.


• Seeks partnerships to improve performance with vendors and tradesmen.


• Excellent written and verbal communication skills.


• Other duties as assigned.

Requirements:

• Ability to lead and develop team.


• Career emphasis on learning and continuing education.


• Sound planning and organizational skills.


• IICRC Training and Designations a plus (Fire, Water, Odor, Upholstery Restoration).


• Valid driver’s license and background check with a clean record.


• Bachelor’s degree or equivalent relevant experience.


• 1 – 3 years in a professional setting.


• Ability to sit/stand/walk for prolonged periods of time.


• Ability to climb ladders, work at ceiling heights and lifting up to 50 pounds.


• Ability to work on call and irregular hours including nights, weekends and holidays.

Disclaimer:

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal or local law.