Mitigation Crew Lead – Water & Fire Restoration

ServiceMaster Clean of Fraser Valley; Jacksonville (FL); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

IRA retirement program

Medical, Dental, Vision Insurance

Paid Time Off

Bonus opportunities

8 Paid Holidays

Career advancement opportunities

Job summary

Paul Davis is a restoration leader seeking a Mitigation Crew Leader to guide a team through water, mold, and fire damage projects. You will manage crew tasks, equipment, and customer communication on residential and commercial losses, with on-call and overtime requirements.

The role requires lifting heavy loads, a valid driver's license, and a commitment to safety and high-quality service. Training and advancement opportunities are available.

Qualifications

• High School diploma required.
• Ability to lift 75 lbs frequently.
• Must have a valid driver's license and clean driving record.
• On-call availability including nights and weekends/overtime.
• Desire to be part of a great team.

Responsibilities

• Lead a mitigation crew.
• Performance of water mitigation, mold remediation, fire/smoke/storm damage clean up.
• Take direction from Mitigation Manager on scope of work and initiate Strike Team.
• Initial contact with customer, explain next steps/work to be performed.
• Initiate work per agreed scope with Mitigation Manager.
• Mitigation Expert on process.
• Lead Strike Team in starting mitigation.
• Set equipment.
• Start demo.
• Take readings.
• Initial photos of readings.
• Set containments.
• Provide information to Mitigation Manager for 12-hour report.
• Daily progress photos exported.
• Daily progress notes exported.
• Drying logs daily in MICA.
• Responsible for clicking Job Completed compliance task in RMS.
• Communicate with customer on-site as needed to answer questions on mitigation progress.
• Responsible for monitoring ongoing losses. Delegate techs as needed.
• Focus and dedication to providing excellent customer service.
• Follow the job site safety conditions and procedural protocol.
• Be a flexible team player and always demonstrate a can-do attitude.

Skills

Physical stamina

On-call availability

Valid driver's license

Team player

Customer service

Education

High School diploma

Job description

Paul Davis is a restoration leader seeking a Mitigation Crew Leader to guide a team through water, mold, and fire damage projects. You will manage crew tasks, equipment, and customer communication on residential and commercial losses, with on-call and overtime requirements.

The role requires lifting heavy loads, a valid driver's license, and a commitment to safety and high-quality service. Training and advancement opportunities are available.