Growth-Oriented In-Store Customer Experience Specialist

TMX Finance Family of Companies; Jacinto City (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

New hire training

Learning management system

Career advancement

Educational reimbursement

Medical insurance

401(k) match

Life and AD&D insurance

Voluntary benefits

PTO 12 days/year

Dress code jeans

Job summary

TMX Finance Family of Companies seeks a Customer Service Representative to deliver exceptional customer experiences throughout the loan or pawn cycle. You will educate customers, manage accounts, and build relationships while supporting store operations and community events.

Ideal candidates demonstrate strong communication, data entry accuracy, and professionalism. The role requires in-person, full-time work with some weekend hours and reliable transportation.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Provide exceptional customer experience throughout the loan or pawn cycle.

Skills

Verbal communication

Written communication

Professional demeanor

Data entry accuracy

18+ years old

Phone & POS

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

TMX Finance Family of Companies seeks a Customer Service Representative to deliver exceptional customer experiences throughout the loan or pawn cycle. You will educate customers, manage accounts, and build relationships while supporting store operations and community events.

Ideal candidates demonstrate strong communication, data entry accuracy, and professionalism. The role requires in-person, full-time work with some weekend hours and reliable transportation.