Growth-Oriented Front Desk & Client Concierge

Zach Knight - State Farm Agent; Montgomery (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free food & snacks

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Competitive salary

Flexible schedule

Job summary

Zach Knight State Farm in Montgomery, AL is seeking a receptionist who is highly organized and customer-focused to greet clients, manage calls, schedule appointments, and maintain client records.

You will engage with customers to identify insurance options, support the team with admin tasks, and contribute to a positive office culture. Previous receptionist or customer service experience is valued, and strong communication is essential.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining client records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM familiarity

Tools

Microsoft Office

CRM systems

Job description

Zach Knight State Farm in Montgomery, AL is seeking a receptionist who is highly organized and customer-focused to greet clients, manage calls, schedule appointments, and maintain client records.

You will engage with customers to identify insurance options, support the team with admin tasks, and contribute to a positive office culture. Previous receptionist or customer service experience is valued, and strong communication is essential.