Receptionist & Customer Experience Pro - Flexible Schedule

State Farm; Zachary (LA); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hiring Bonus

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

State Farm Agent Team in Zachary, LA is seeking a highly organized Receptionist to greet customers, manage appointments, and maintain records. You will engage with clients, support the team with administrative tasks, and look for opportunities to discuss insurance options.

A service mindset and strong communication are essential for success. The role offers a full-time schedule, competitive pay, training opportunities, and room for advancement within a supportive team culture at a State Farm

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Team in Zachary, LA is seeking a highly organized Receptionist to greet customers, manage appointments, and maintain records. You will engage with clients, support the team with administrative tasks, and look for opportunities to discuss insurance options.

A service mindset and strong communication are essential for success. The role offers a full-time schedule, competitive pay, training opportunities, and room for advancement within a supportive team culture at a State Farm