Client-Driven Receptionist & Office Coordinator

Tyna Carter; Montgomery (AL); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

State Farm is seeking a dynamic Receptionist to join the Tyna Carter agency team in Montgomery, AL. The role focuses on greeting customers, scheduling appointments, managing inquiries, and maintaining accurate customer records to support a responsive, customer-centered office.

You will engage with prospective and existing clients, assist with insurance options, and contribute to a positive, organized workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service experience

Communication skills

Organizational skills

Sales conversations

CRM & MS Office basics

Tools

Microsoft Office

CRM systems

Job description

State Farm is seeking a dynamic Receptionist to join the Tyna Carter agency team in Montgomery, AL. The role focuses on greeting customers, scheduling appointments, managing inquiries, and maintaining accurate customer records to support a responsive, customer-centered office.

You will engage with prospective and existing clients, assist with insurance options, and contribute to a positive, organized workplace.