Growth-Oriented Customer Care Associate | PTO & 401(k)

World Finance; South Carolina; On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Growth opportunities

Business casual environment

Health, dental, vision, and medical

Paid vacation, holiday, and sick days

401(k) plan

Job summary

World Acceptance Corporation in the United States is seeking a Customer Care Associate to handle incoming calls, assist customers with inquiries and resolve concerns. The role emphasizes collaboration with team members and adherence to company policies.

Ideal candidates will have prior call center or financial branch experience, a high school diploma or GED, and demonstrate strong critical thinking. We offer growth opportunities, a business casual environment, and a comprehensive benefits

Qualifications

• Previous experience in a call center or financial branch setting.
• High School Diploma or GED required.
• Ethical, hardworking and goal-oriented with strong critical thinking.

Responsibilities

• Answer incoming calls to assist customers with inquiries and help resolve concerns.
• Collaborate with team members or third parties to resolve issues.
• Provide feedback to management about processes and efficiencies.

Skills

Customer service

Call center experience

Team collaboration

Education

High School Diploma or GED

Job description

World Acceptance Corporation in the United States is seeking a Customer Care Associate to handle incoming calls, assist customers with inquiries and resolve concerns. The role emphasizes collaboration with team members and adherence to company policies.

Ideal candidates will have prior call center or financial branch experience, a high school diploma or GED, and demonstrate strong critical thinking. We offer growth opportunities, a business casual environment, and a comprehensive benefits