Growth-Oriented Business Development Pro

Victory Toyota of Brook Park; Brook Park (OH); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Ongoing company-wide training

Growth opportunities

Professional working environment

Strong company reputation

Job summary

A family-owned dealership in Brook Park, OH is seeking a motivated Business Development Representative to manage incoming sales inquiries and service requests. This role entails coordinating with the Sales and Service departments to enhance customer experience and generate leads. Ideal candidates will have a high school diploma, customer service experience, and strong communication skills. The position offers professional growth and benefits in a supportive workplace environment.

Qualifications

• High school diploma or GED required.
• Previous experience in administrative, clerical, call center, or customer service roles preferred.
• Knowledge of the automotive industry is an advantage but not required.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient computer skills, including Microsoft Office.
• Professional, dependable, and friendly attitude.

Responsibilities

• Manage all incoming sales and service appointment inquiries via phone and internet.
• Schedule, confirm, and follow up on appointments to maximize customer engagement.
• Coordinate questions and concerns with appropriate department personnel.
• Track sold vehicles and maintain hot sheets.
• Confirm special order parts and assist with follow-up on sales leads.
• Maintain accurate records and manage required paperwork and documentation.
• Provide administrative support as needed to Sales and Service teams.

Skills

Organizational skills

Customer service experience

Communication skills

Proficient in Microsoft Office

Education

High school diploma or GED

Tools

Reynolds and Reynolds software

Job description

A family-owned dealership in Brook Park, OH is seeking a motivated Business Development Representative to manage incoming sales inquiries and service requests. This role entails coordinating with the Sales and Service departments to enhance customer experience and generate leads. Ideal candidates will have a high school diploma, customer service experience, and strong communication skills. The position offers professional growth and benefits in a supportive workplace environment.