Automotive BDC & Appointment Specialist

Victory Automotive Group; Brook Park (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

401(k) with Company Match

Opportunity for Advancement

Job summary

Victory Automotive Group in Brook Park, Ohio is seeking a Business Development Representative to enhance customer experience and coordinate requests across departments. Ideal candidates should have strong communication skills and previous customer service experience, with a high school diploma or GED.

The role involves managing sales inquiries, scheduling appointments, and ensuring a professional service environment. The company offers competitive pay based on experience, medical benefits, and opportunities for advancement.

Qualifications

• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.) is preferred.
• Must have a pleasant and courteous personality.
• Professional demeanor and dependability are required.

Responsibilities

• Manage incoming sales and service appointment queries.
• Coordinate issues with department personnel.
• Track sold vehicles and confirmations of orders.

Skills

Strong communication skills

Organizational skills

Customer service experience

Computer skills

Knowledge of the automotive industry

Education

High school diploma or GED

Tools

Microsoft Office

Reynolds and Reynolds

Job description

Victory Automotive Group in Brook Park, Ohio is seeking a Business Development Representative to enhance customer experience and coordinate requests across departments. Ideal candidates should have strong communication skills and previous customer service experience, with a high school diploma or GED.

The role involves managing sales inquiries, scheduling appointments, and ensuring a professional service environment. The company offers competitive pay based on experience, medical benefits, and opportunities for advancement.