Growth‑Oriented Automotive Service Advisor

J.C. Lewis; Statesboro (GA); On-site; USD 46,000 - 63,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical, dental, and vision insurance

Life insurance & AD&D

Short- and long-term disability

Employee Assistance Program

Job summary

J.C. Lewis Motor Company in Statesboro, GA is seeking a Main Shop Service Advisor to own the service experience from greeting customers in the drive lane to coordinating service and explaining recommendations.

This is a fast-paced, team-oriented role with a focus on delivering informed, respectful customer care. You will handle repair orders, communicate vehicle status, and work closely with technicians and service leadership.

Qualifications

• Strong customer-service mindset and professional demeanor.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for customers in the service drive.
• Coordinate and manage service appointments, walk-ins, and workflow.
• Communicate clearly with customers regarding vehicle status, timelines, and next steps.
• Write repair orders and explain the service process clearly.
• Distribute technician work to support productivity and timely service.
• Own the customer experience with timely and courteous support.
• Collaborate with technicians and service leadership to ensure quality results.

Skills

Customer service

Communication

Multi-tasking

Time management

Job description

J.C. Lewis Motor Company in Statesboro, GA is seeking a Main Shop Service Advisor to own the service experience from greeting customers in the drive lane to coordinating service and explaining recommendations.

This is a fast-paced, team-oriented role with a focus on delivering informed, respectful customer care. You will handle repair orders, communicate vehicle status, and work closely with technicians and service leadership.