Service Advisor: Elevate Auto Service Experience

J. C. Lewis Ford, LLC; Statesboro (GA); On-site; USD 55,000 - 109,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off & holidays

Medical, dental, and vision insurance

Life insurance & AD&D

Short- and long-term disability

Employee Assistance Program

Growth opportunities

Job summary

J.C. Lewis Motor Company in Statesboro, GA is seeking a Main Shop Service Advisor to own the service experience from greeting customers to coordinating service and explaining recommendations. This fast-paced, team-oriented role emphasizes customer care and organized operations.

Training pay starts at $1,200 per week with an eventual transition to commission-based pay, reflecting Georgia’s trusted dealership culture and opportunities for growth within the service department.

Qualifications

• Customer-focused demeanor and professional appearance.
• Strong verbal and written communication.
• Ability to manage multiple tasks in a fast-paced environment.
• Must be at least 19 years old and willing to pass a background check.

Responsibilities

• Serve as the first point of contact for customers in the service drive.
• Coordinate and manage service appointments and workflow.
• Explain service recommendations clearly to customers.
• Write repair orders and communicate status to customers.
• Coordinate with technicians and service leadership to ensure quality results.
• Provide accurate, timely, and courteous support to customers.

Skills

Customer service

Communication

Multitasking

Organizational skills

Professional demeanor

Job description

J.C. Lewis Motor Company in Statesboro, GA is seeking a Main Shop Service Advisor to own the service experience from greeting customers to coordinating service and explaining recommendations. This fast-paced, team-oriented role emphasizes customer care and organized operations.

Training pay starts at $1,200 per week with an eventual transition to commission-based pay, reflecting Georgia’s trusted dealership culture and opportunities for growth within the service department.