Assistant Store Manager — Flexible Schedule & Growth Path

Securespace-Management; Springfield (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Work-life balance

Career growth opportunities

Bonus opportunity

Paid Time Off + holidays

401(k) with matching

Health, Dental & Vision

Discount on storage unit

Job summary

SecureSpace Management LLC is seeking an Assistant Store Manager in Springfield, VA to support Store/Area/District Managers and drive sales, occupancy, and guest satisfaction. You will help manage vendor relationships, oversee daily store operations, and contribute to team projects while promoting a positive customer experience.

The role requires at least 1 year in storage/retail/hospitality, strong English communication, and a customer-centric mindset.

Qualifications

• Minimum 1 year of experience in storage, retail, or hospitality.
• Strong use of the English language in verbal and written communication.
• Provides consistent support to the Store Manager and acts as a backup in their absence.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Identifies potential maintenance, safety, and fire issues.
• Operates roll-up doors for storage units. Willing to travel occasionally to another location for scheduled shifts.
• Skilled in resolving conflicts and quickly addressing and resolving issues.

Responsibilities

• Support the team in surpassing sales targets by promoting unit rentals, warranties, and moving supplies, and encouraging positive reviews.
• Guide new customers through the rental process for smooth transactions.
• Reach out to potential clients to confirm moving dates and ensure units are ready and secure.
• Assist in managing past-due tenant accounts and lien/auction paperwork.
• Maintain exceptional customer service and address client needs effectively.
• Conduct daily property inspections for security, cleanliness, and upkeep; perform light maintenance tasks.
• Perform light gardening and use power tools for property maintenance.
• Use cleaning and maintenance chemicals to keep property aesthetics.
• Communicate updates and recommendations clearly to Store Manager and Leadership Team.
• Occasionally travel to other locations for scheduled shifts; weekend/holiday availability as needed.

Skills

Storage experience

English proficiency

Support to manager

Customer service

MS Word/Excel

Maintenance safety

Door operation

Travel availability

Conflict resolution

Job description

SecureSpace Management LLC is seeking an Assistant Store Manager in Springfield, VA to support Store/Area/District Managers and drive sales, occupancy, and guest satisfaction. You will help manage vendor relationships, oversee daily store operations, and contribute to team projects while promoting a positive customer experience.

The role requires at least 1 year in storage/retail/hospitality, strong English communication, and a customer-centric mindset.